We have had ours over a year now and 34,000 m. The first 20,000 miles were great, but lately lots of problems both major and minor have croped up. This cuv has many rattles inside, one required the removal of the windshield, dash assembly, and centre console to fix! now we just notice the other ticks, and creeks inside. The rear struts have been replaced twice now and the sub assembly re-shimed. the steering seems to wander, Toyota said this is the E-assist and is not adjustable. The interior materials are wearing VERY quickly and are of low quality. Currently it is on day 16 at the shop waiting for a new transmission, Common on this model they say. this is the E-assist and is non adjstable
I love the styling, a great looking vehicle in and out, it feels solid and safe, all the luxury features are nice. Overall a very nice vehicle and easy to see why they are selling well, i just wish the nice would last more than 30k, i'm not the only one waiting in the Toyota service lounge that had higher expectations for their Venza, i have talked to many!
Bring back the old Toyota quality! Get rid of the Hill assist, stand behind the product not just call most problems "normal", higher quality materials inside.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.