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2 of 2 people found this review helpful
Toyota reneges on Frame Recall
By mmcd1 on
Vehicle
1996 Toyota Tacoma V6 2dr Extended Cab 4WD SB
Review
Toyota Canada has denied any payout as the 15 yr program has ended. I had the truck in for the recall in April 2010 and now the truck is dangerous to drive and unsalable. Also my youngest daughter had been driving the truck to Toronto for school, which has obviously put her some peril with a faulty frame. I spoke with a Customer service rep named Steven ID# 5001, who told me that it has been decided and there is nothing that anyone can do. He would not give me a name or number of anyone above him to speak with regarding the decision. This is one of many Toyotax that I have owned and I am more than disappointed, I plan to sue!!
Suggested Improvements
Honor the Recall!!
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