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Average Consumer Rating 135 Total Reviews
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26 of 31 people found this review helpful
Very Disappointed
By corbinj123 on
2011 Toyota Sienna XLE 7-Passenger 4dr Minivan AWD (3.5L 6cyl 6A)
We purchased the Sienna XLE a few weeks ago. We spent good money on a high end vehicle expecting great quality, unfortunately we've been very disappointed. All the back seats are squeaking and rattling. It started with the 3rd row seat, then the pilot chair seats. We brought it into the dealership to have it looked and they said Toyota was aware of the issues on some of the Siennas and that there was no fix. They said they are working a redesign! Why did they let this go out the door. Furthermore, when we asked the dealership to help us out and resolve the issue, they said it's not their problem (there exact words). I will never buy a Toyota again!!
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Suggested Improvements
Fix the squeaky seats. I feel like i'm driving in a rusty 1990 ford pickup truck. Toyota needs to improve their customer relations. Dealerships should not be telling customers that have known issues that Toyota has admitted to that it's not there problem.
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