2011 Toyota Sienna XLE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
I just purchased my 2011 XLE Sienna two weeks ago and found out that not all addresses are in the navigation system, even those that have been in existence for quite some time. When I had the dealership check it, they said they cannot do anything because the disk that uploads the direction is contracted out to a third party vendor. When asked if the problem can be resolved, they said they cannot guarantee that the issue would be fixed.
I was then directed to the corporate customer relations department. The representative said the same thing and was not very helpful. To make a long story short, I would think twice about buying this since Toyota doesn't appear to have this problem resolve.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.