I purchased the van new and it now has about 106,300 km. This van is now about 4.5 years old and in the last 7 month, I've had the following problems; (1) air conditioner compress had to be replaced, (2) starter motor failed, (3) Driver power seat failed.
Other than these problems, I really enjoyed driving this van.
Roominess, comfort (My family and I have no complaints and we go on four 22+ hour trips (sometime driving straight through the night).
Roof rail works with Thule Rapid Crossroad Foot Pack 450R. This allows me to attach long 84 inch Thule bars which permit me to carry two canoes or 4 mountain bikes.
I also like the power - it can quickly accelerate from 100 km/hr to 140 km/hr to pass someone on the highway quickly.
I find that the passenger side windshield wiper fluid does not get sprayed up high enough onto the windshield at highway speeds (90+ km/hr) and makes it difficult to properly clean the windshield. I just tested a 2015 Toyota Sienna yesterday and observed the same issue.
Bought Sienna new in 2010, now have 48K on it.
Mileage is great - 20 mixed and 25+ hwy.
Engine has lots of zip to pass.
Interior plastics and trims feel a little cheap.
Leather only OK.
Price to buy was descent compared to crossovers.
Towing capacity is a lie - there is a 45 MPH speed limit, special hitch, and electric brakes required.
Had a problem that was quasi-warranty and Toyota dealer and corporate was absolutely positively without a doubt useless.
Even though we like the van in general have put Toyota on our do not buy list.
Rear folding seat - its a cavern back there, and you have just as much room if you don't fold it.
Electric tailgate is handy.
Built in window shades are great.
Backup camera neat feature when the lens is clean.
The center seat that slides on the tracks is a joke.
It makes little extra space when you move it.
The mats under it wrinkle and bunch up in the front.
Heater is a pooch.
We live in Minnesota and testify you will be cold for an hour if outside temperature is below zero.
Controls are annoying.
Can't adjust heat if door is open because door open display hogs the display.
Can't use the fob to lock doors until all are closed and the van beeps at you until you hit unlock or all doors close.
Auto reverse on electric hatch back unreliable and will damage itself if obstructed.
No power passenger seat or heated rear seats without going to limited trim.
Hard to clean rear window near spoiler.
Driving XLE for almost 2 years. Put on around 31K miles. Still on first set of tires, but looks like will need new ones within 10K.
Bought brand new in January 2011 in Newnan, GA. Pros: 3.5L engine, V6. Definately a way to go for these cars. Cons-a little slow response to the acceleration. A little bit cheap plastic interior, though easy to clean and no reflection from direct sun. Free 2-year dealer service is good, but nothing tremendous. Usually includes 2 oil changes, 3-5 tire rotations and cabin filter replacement.
Has a lot of trouble with sunroof. Rubber pieces are coming off the rails constantly, though dealership replaces them under warranty. Gas economy averages 20mpg. HWY 25mpg.
leather interior, adjustable heated seats, dual DVD in headrests, double glove box, space.
Interior (cheap plastic), 8-th seat base should be independent (too heavy because attached to the passenger seat). Color combination (such as black on black will be good to have)
The installed Toyota GPS, while fun to use with it's large touch screen is DVD based, and the disk provided with my NEW Sienna was two years out of date... does not even have my street included (5 years old).
AND... Toyota wants a ridiculous $250 for an updated disk!
You can purchase a much better GPS, more features, and lifetime map updates for a little more than half that.
Just stick it to the face of the Toyota display...
Come on Toyota - get reasonable.
A NEW car should at least have a current verions disk... and be provided with updates during warranty.
We like our Toyotas (have several).
Do NOT like the GPS.. limited functionality, very expensive, out of date, and update disks are VERY expensive.
Provide resonably priced GPS updates.. or free for new cars and under warranty.
I just purchased my 2011 XLE Sienna two weeks ago and found out that not all addresses are in the navigation system, even those that have been in existence for quite some time. When I had the dealership check it, they said they cannot do anything because the disk that uploads the direction is contracted out to a third party vendor. When asked if the problem can be resolved, they said they cannot guarantee that the issue would be fixed.
I was then directed to the corporate customer relations department. The representative said the same thing and was not very helpful. To make a long story short, I would think twice about buying this since Toyota doesn't appear to have this problem resolve.