Sudden exceleration---not the good kind
By Guy Whalon on
Vehicle2008 Toyota Sienna LE 7-Passenger 4dr Minivan (3.5L 6cyl 5A)
ReviewWe have owned this Sienna for a year and we were pretty happy with it. UNTIL, my wife and kids experienced a sudden acceleration moment when the car launched itself through a Subway sandwich shop. The police report listed the cause of the accident as "undetermined/sudden acceleration". The body shop would not replace the air bags or seat belts because of Toyota's past history with these problems. The car was sent to a local Toy dealership, whereas they turned the car away until Corp could made a decision. I contacted Toy Satisfaction Team they did an eval on the car, after 30 days they still won't tell me if the car is safe to drive. This will be the last Toyota we will ever buy.
Best FeaturesWell designed interior with flip up tray in between driver and passenger seats allows either brief case or purse to be stored easily.
Worst FeaturesIf Toyota Satisfaction Team cannot render a decision if the car is safe to drive at the time of the evaluation, then the car should not be released to the owner to drive. Inclusive, Toyota should pick up the cost of a car rental during this process time.
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