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Average Consumer Rating 67 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
and I used to like this van
By SJJJ on
Vehicle
2002 Toyota Sienna LE 4dr Minivan (3.0L 6cyl 4A)
Review
My primary reason for purchasing the Sienna was Toyota's legendary quality and reliability (plus the Honda sales managers that I dealt with were not very pleasant). In December 2002 my Sienna would not start. It took the dealership over 3 weeks to find the problem, which turned out to be a loose wiring harness. A difficult problem to find, no doubt, and not one that necessarily foreshadowed any future issues. Yesterday, about a month after being repaired, the Sienna once again failed to start. So after being stranded a second time by my nearly new Sienna (2002 Symphony), I have serious doubts about Toyota's reliability, certainly about this Sienna.
Favorite Features
Peppy engine, fold-up rear seats, quiet ride.
Suggested Improvements
Front seats are not very supportive and become uncomfortable on long drives. That coupled with excessive body roll results in unstable feeling during drive. Design a more reliable ignition system!!!!!
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