Bought new.Now have over 300k km and it just keeps going and going. Never had a major repair. Firm believer in preventative maintenance. Did all recommended maintenance exactly as prescribed in manual and have not had any problems. Lost rear wheel bearings at 260K km but fronts still in good condition. It has survived two teenage drivers and is a favorite for group road trips. Always had part of a sports team on-board going somewhere. Very comfortable to drive. I have since purchased 2 used 2001 corollas in 2004 and 2008 for my kids attending university and they just keep going and going. My non Toyota mechanic can't believe the condition of all 3 cars. 2001 was a very good year for Toyotas.
Customer service. Moved last year. Original dealer where I bought the Van and 2 corollas were fabulous to deal with but new location such a turn off that I could not bring myself to buy a Toyota from them. Bought a new mazda instead. I again feel valued as a customer.
This car has been so reliable that I am constantly amazed. Once in a while, I take it in for an overall safety check and except for routine items that need changing in any vehicle, there's never anything wrong!
Smooth ride, mechanical/safety reliable
Nowhere to store items with any privacy so not safe in big cities for having 'stuff' in the car
I have had a few expensive repairs beyond maintenance, maybe around $1500, but after 7 years and over 100,000 miles, to be expected. I love this van. Went from transporting youngsters and friends to loading in big Christmas trees, picking up loads of IKEA materials, loading screen doors, dry wall, moving kids to college and first apts., etc. Drives like a wonderful car. Very comfortable. Great stereo system. Good AC/defrost/heater, etc. If only it got a little better gas mileage. But it is a van, after all.
Electrical system is a problem: passenger side window does not work. Started happening during warranty period, however, dealer, could not find problem existed. Now no longer works. Computer: Problem lights keeping coming on: low air for tire, engine problem, etc. We have had them checked at the dealer and they just reset for a cost. Also, Bayridge Toyota of Brooklyn NY stated that the engine problem was from over filling the gas tank and a repair of $800. Body: This car dents very easily.