I bought a Toyota for their supposed great customer satisfaction and reliability. I must say that this not what I have experienced. The car does start and run just fine. The problem lies in all the little things going wrong and the number of times that dealer visits are required. So far both mirrors have gone loose. The clock has failed, the rear hatch won't stay open, the power outlets have failed ... the list goes on. On top of that, the dealer and Toyota Corporate are great at stating that not all problems can be fixed under warranty even though the warranty has not expired. I still have 18 months left on the warranty and 10k miles to go.
Smooth ride, always runs
Too many small items breaking, shaking or making noise. They have the engine perfected, but nothing else.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.