11 of 15 people found this review helpful
Ouch, what a feeling!
By Former Prius Lover on
2005 Toyota Prius 4dr Hatchback (1.5L 4cyl gas/electric hybrid CVT)
Bought pre-owned in 07 with 70K. Now have 205K. Accident, replaced HID headlight went out 2 weeks after warranty expired. Quoted $565 to replace! Now the brake ECU have gone and they want $2675 to replace or I can take my chances crashing into a tree! Toyota Customer Care is worse than useless; I feel like taking a shower after talking to them to get rid of the slime! Any fuel savings have been wiped out by the outrageous cost of repair and service. Their dealerships aren't built like palaces from proceeds from recycling soda cans! Never again, Toyota! The new Fiesta is supposed to get 40 mpg highway without using golden flux capacitors!
It was neat getting 45 mpg until the repair bills started piling up.
Treat your customers like you want to keep them. I make sure everyone I know is aware of the outrageous expense of repairs to the Prius. You slipped to #21 in the JD Power quality survey for a reason!