By FMjustice on
Vehicle2003 Toyota Prius 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
ReviewHas a maintenance requirement that
Toyota fails to disclose except in the
fine print in the manual. The car must
be run for 30 minutes at least every
two weeks or both the 12 volt and
hybrid battery may deteriorate. Upon
being asked, Toyota's staff informs one
that failure to comply with the
requirement may result in the warranty
on the hybrid battery (for which they
will not disclose the replacemet cost)
being voided. Honda, at least, gives
you a month on its hybrid, and does not
threaten to void your warranty. We also
experienced an exploding tire and have
never achieved the advertised gas
Best FeaturesIt's a conversation piece.
Worst FeaturesToyota staff ought to take customer service lessons and not try to solve problems through threats and intimidation. We have never experienced this kind of outright hostility from any corporation before.
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