2003 Toyota Prius Consumer Review: Beware Prius
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2003 Toyota Prius Sedan - Consumer Review

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Beware Prius
By FMjustice on

Vehicle

2003 Toyota Prius 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)

Review

Has a maintenance requirement that Toyota fails to disclose except in the fine print in the manual. The car must be run for 30 minutes at least every two weeks or both the 12 volt and hybrid battery may deteriorate. Upon being asked, Toyota's staff informs one that failure to comply with the requirement may result in the warranty on the hybrid battery (for which they will not disclose the replacemet cost) being voided. Honda, at least, gives you a month on its hybrid, and does not threaten to void your warranty. We also experienced an exploding tire and have never achieved the advertised gas mileage.

Best Features

It's a conversation piece.

Worst Features

Toyota staff ought to take customer service lessons and not try to solve problems through threats and intimidation. We have never experienced this kind of outright hostility from any corporation before.
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