By FMjustice on
Vehicle2003 Toyota Prius 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
ReviewHas a maintenance requirement that Toyota fails to disclose except in the fine print in the manual. The car must be run for 30 minutes at least every two weeks or both the 12 volt and hybrid battery may deteriorate. Upon being asked, Toyota's staff informs one that failure to comply with the requirement may result in the warranty on the hybrid battery (for which they will not disclose the replacemet cost) being voided. Honda, at least, gives you a month on its hybrid, and does not threaten to void your warranty. We also experienced an exploding tire and have never achieved the advertised gas mileage.
Best FeaturesIt's a conversation piece.
Worst FeaturesToyota staff ought to take customer service lessons and not try to solve problems through threats and intimidation. We have never experienced this kind of outright hostility from any corporation before.
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