We've always owned Toyotas, but the flimsy interior and easily scratchable exterior have convinced me to look elsewhere. I hate the plastic in the cargo area because it cracks and breaks. Our '89 Corolla looked much better inside and out after 16 years than this hunk of cheap junk does after 3 years. Toyota should be ashamed of itself for making this crummy product. I also dislike the engine hesitation, the whistling wind from the closed front passenger window, and the way the electronic window controls broke for no discernible reason.
I bought the Matrix for its high driver seat because of my bad back, and that is the only thing I like about this car.
Use exterior paint that has the toughness of earlier model Toyotas. Replace the cheap flimsy interior plastic with durable material that doesn't scratch and break. And please give us back those great black rubber bumpers of the 1980s.