Good, but could be better.
By Matrix04 on
2004 Toyota Matrix XR Fwd 4dr Wagon (1.8L 4cyl 5M)
Electric windows rattle, grind and pop. Dealer could not address problem. Eventually a window fell out. Engine surges while stopped at light or in traffic. Dealer could not address problem. The door handles have a "metallic" finish that peels away. Occupants have cut their fingers on the edge of metal/plastic that was coming away. Eventually got worse to where you could see the white plastic handle underneath so I peeled away the remaining sharp edges and caution occupants. Dealer offered to repair at my expense. Contacted the Toyota Customer Service Experience Center and was referred back to a dealer.
Economy and space.
Sadly, Toyota quality and service is not what it once was. There is room for improvement.