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Average Consumer Rating 273 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Good, but could be better.
By Matrix04 on
Vehicle
2004 Toyota Matrix XR Fwd 4dr Wagon (1.8L 4cyl 5M)
Review
Electric windows rattle, grind and pop. Dealer could not address problem. Eventually a window fell out. Engine surges while stopped at light or in traffic. Dealer could not address problem. The door handles have a "metallic" finish that peels away. Occupants have cut their fingers on the edge of metal/plastic that was coming away. Eventually got worse to where you could see the white plastic handle underneath so I peeled away the remaining sharp edges and caution occupants. Dealer offered to repair at my expense. Contacted the Toyota Customer Service Experience Center and was referred back to a dealer.
Favorite Features
Economy and space.
Suggested Improvements
Sadly, Toyota quality and service is not what it once was. There is room for improvement.
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