2014 Toyota Highlander SUV Consumer Reviews | Edmunds
ADVERTISEMENT

2014 Toyota Highlander - Consumer Reviews

Average Consumer Rating

20 Total Reviews

View reviews for a specific Highlander model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Great SUV. But the JBL Radio?
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By yngturk
on

Vehicle

2014 Toyota Highlander SUV Limited 4dr SUV AWD (3.5L 6cyl 6A)


Review

I've had this vehicle eight months now, with 12,500 miles and not a single problem. We've had two 10+ inch snowfalls this winter that my Highlander handled them both effortlessly. Handling, power, room, and comfort are all awesome. A terrific vehicle. BUT: The JBL audio system is a complete mystery. On FM or Satellite the equalizer controls are essentially useless, and bass is ill-defined. On AM the audio is distorted and mushy, except I you happen to find a station broadcasting in AM HD. My daughter has the same vehicle with the non-JBL Premium Audio and it is much better.


Favorite Features

Second row seat room. It's limo-quality, snow mode, blind-spot monitoring, projected path on rear camera.


Suggested Improvements

If you're going to charge for a super-premium JBL audio system, deliver one.


Was this review helpful? Yes | No

Toyota Got it Right
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By newcarguy5
on

Vehicle

2014 Toyota Highlander SUV Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)


Review

I've owned the AWD Limited Platinum for over 6 months and couldn't be much happier with it. I test drove and researched many competitors, but it came down to this and the Acura MDX (AWD base). They were both around the same price, but of course you get all the bells and whistles with the Toyota, and I am so glad I did. Also, I actually preferred the ride and steering over the Acura. The steering feel is excellent...nice and tight. At the same time the ride is extremely smooth so you really get the best of both worlds. So even with the base V6 you will still enjoy the great ride. I highly recommend this vehicle.


Favorite Features

The bucket seats in the rear, suit our 4-member family perfectly. The amount of space back there, makes it a great place to be. The sunroof and heated steering wheel are as nice as expected. However, I was surprised by how much I use and appreciate the blind spot monitoring and the adaptive cruise control. Also, unlike many other "infotainment" systems this one works extremely well with a nearly flawless bluetooth system.


Suggested Improvements

The screen is susceptible to glare and the heated steering wheel should include the entire wheel (not just the sides)....I know it sounds a bit trivial...


Was this review helpful? Yes | No

Trouble starting after 10k miles
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By patjk
on

Vehicle

2014 Toyota Highlander SUV Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)


Review

After an exhaustive search of 3rd row SUV's we chose the LTD Platinum for it's interior features and smooth ride. But, after 10k miles, there are issues. 1st: the roof drains (not sunroof) had defective hoses which leaked into the the 2nd row seatbelts & carpeting, instead of the ground. 2-3 weeks later it was fixed but, the car wreaks of chemicals. 2nd: similar to another review, it has a problem starting. Toyota towed it, tested the battery, & said it's fine. Even with auto headlight feature, Toyota says it's b/c headlights were left on. Meanwhile, now it sputters if/when it chooses to start. 3rd: the 2nd row cup holder gets stuck open & not great if you want kids in the 3rd row.


Favorite Features

Dashboard storage shelf, ambient lighting, spacious cabin, heated captains chairs in the 2nd row, panoramic sunroof, auto-high beams feature. For an SUV, it even offers decent enough storage space behind the 3rd row (not quite mini-van like but, best of the 3rd row SUVs).


Suggested Improvements

The stereo sound isn't quite premium, sunglare on NAV screen, & cooling option for second row seats would all be nice. The optional wireless headhpones have a subtle static noise that can be heard while driving.


Was this review helpful? Yes | No

Rear end noise
19 of 19 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By flyron777
on

Vehicle

2014 Toyota Highlander SUV Limited Platinum 4dr SUV (3.5L 6cyl 6A)


Review

Bought a Limited Platinum 2014 highlander which now has a bit over 4,000 miles on it. It started making a "bump bump" sound when braking...sounds like something is rolling around in a truck, except there is no trunk! And, nothing at all 2nd and 3rd row seating except seats! Took it into to Toyota to get the noise fixed...and they heard it, checked it out for a couple of day. The final response we received from Toyota Corporate was keep driving it until they had enough complaints to recall or more thoroughly investigate it. That is not the espouse you want when you pay almost 50k on a new vehicle! If your vehicle has the same issue, please respond...


Was this review helpful? Yes | No

Poorly designed roof rack
10 of 19 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By edmundsperson
on

Vehicle

2014 Toyota Highlander SUV XLE 4dr SUV (3.5L 6cyl 6A)


Review

The roof rack cross bars can only be installed 27 Inches apart!!!!! There is no other place to install the Toyota factory cross bar for greater spacing. There are no other aftermarket roof racks(Yakima, Thule, etc) that will fit on the roof because of the decorative chrome coated plastic roof rails. The Yakima roof rack(Q-Tower) can only be installed if there are no decorative chrome coated plastic roof rails. You could remove the decorative roof rails. LOL. Toyota claims to have asked the public for input on the design. There is also the claim who uses the rack anyway.


Suggested Improvements

Redesign the roof rails.


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411