2011 Toyota Highlander 3.5L V6 5-speed Automatic Consumer Review - Great car...some quality issues...poor customer
ADVERTISEMENT

2011 Toyota Highlander - Consumer Review

Average Consumer Rating

44 Total Reviews

Limited 4dr SUV (3.5L V6 5-speed Automatic)

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
ADVERTISEMENT
Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
2 of 2 people found this review helpful
Great car...some quality issues...poor customer experience...
By tjbss on

Vehicle

2011 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 5A)

Review

The only negative regarding this car relates to quality issues (power windows and sun visor) and specifically the way the dealership and Toyota executed their customer service. Otherwise, the vehicle is a joy to drive and (so far) very reliable. The driver's sun visor has broken twice in less than three years. The dealership, Rice Toyota, and Toyota have, in the end replaced the sun visor at no charge, however Toyota corp's customer service has disappointed me due to failed follow up promises. The power window failed due to a nut that came off the window...a repair we paid for. These relatively "minor' repairs make me less positive toward the brand's quality and customer service.

Favorite Features

Ride, Performance, Passenger comfort...
Recommend (2) (0)
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.

Register

Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411