Used 2013 Toyota Highlander Hybrid SUV Consumer Reviews | Edmunds
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2013 Toyota Highlander Hybrid SUV - Consumer Reviews

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Boring to drive & too expensive for what you get.
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
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Exterior Design
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By Mia
on

Vehicle

2013 Toyota Highlander Hybrid SUV 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)


Review

I leased a 2013 Highlander Hybrid ("HH") because I wanted a 7-seater SUV to cart around my growing family (and our stuff), without having to refill the gas tank every few days. But I also wanted a performance vehicle with some creature comforts, which would be fun to drive. While the HH delivered on fuel economy (23-26 mpg overall in "ECON" mode), it fell short in all other respects. First off, the premium that Toyota adds to the price of the Highlander for the hybrid model is not offset by the gas savings due to the HH's slightly better fuel economy. The HH is $10,000-$20,000 more expensive than the non-hybrid Highlander (depending on trim), but I can say from experience that I will not save that much in fuel costs by the end of my 3-year lease. If you're looking to save money, you're better off buying a regular Highlander, which delivers only about 3-7 mpg less overall than the hybrid model. When it comes to creature comforts, the HH also failed to deliver. I didn't expect the HH to come with all of the luxury features standard like the BMW and Lexus that I'd previously owned, but Toyota took the nickel-and-diming to the extreme with the HH, even for a non-luxury vehicle brand. The only amenity that came standard on the HH was the power windows and door locks. I had to pay a ton extra for an add-on "package" in order to have a back-up camera (which comes standard in many luxury SUVs), and power front seats. I also purchased the navigation system package, which, sadly, did NOT include an upgraded audio system. Furthermore, the expensive package I purchased did not include a power lift-gate for the rear trunk door, a SmartKey, or automatic climate control, all of which had come standard with my previous cars. In order to get these features, I would've had to add on one or two more expensive packages, and the price for my HH was already close to $50,000 even without these extras. So I declined to purchase these additional packages and ended up regretting it. As a busy mom whose hands are always full, I underestimated how much I would miss having a power lift-gate and SmartKey features. Lastly, and perhaps most importantly, the HH is a really dud to drive. Its performance is uninspired and sluggish, even when it's not being driven in ECON mode. I wasn't expecting sports sedan performance from a 7-seater SUV, but the HH is a snooze to drive, even for a vehicle of its size. It would be one thing if the HH delivered luxury and cushiness in exchange for the loss in performance (as the Lexus RX hybrid SUV does), but unfortunately, Toyota failed to deliver here as well. About the only plus of the HH is that it's a relatively quiet ride due to the hybrid electric engine. Other than that, it feels like just another cheap, mass-produced Toyota car, which is about as exciting as the plain-vanilla Camry. If you're looking for a decent 7-seater SUV that won't break the bank, stick with the regular Highlander. Otherwise, if you can stretch your budget a bit, I'd recommend going for one of the Lexus, Audi, Infiniti or Acura SUV's, which deliver much more bang for your buck in terms of luxury features and/or performance. I can't wait for my lease to be up so I can be rid of my boring Highlander Hybrid! Grade: A solid "C".


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Great Car, Poor Hybrid Display and Audio Manual
13 of 22 people found this review helpful
Performance
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Fuel Economy
Fun To Drive
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Exterior Design
Build Quality
Reliability
By davechem
on

Vehicle

2013 Toyota Highlander Hybrid SUV Limited 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)


Review

I have had this 2013 Highlander Limited for about 6 weeks and really enjoy it. It has been cold (25-35F) so it takes 3-5 miles of driving to get close to the 28 mpg--but this is acceptable. Handling, smoothness, all features work well together. Very comfortable with nice upright seat position. My only disappointment is that the upgraded JBL audio system does not allow display of any of the hybrid operations or MPG records on the large screen, but only a small display on a small screen. The 2013 owners manual claims to have these great displays--that include minute to minute graphs of MPG. A call to Toyota confirmed the lack of display features and the need to update the manual.


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Crazy about it!
31 of 36 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By quipepeo
on

Vehicle

2013 Toyota Highlander Hybrid SUV Limited 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)


Review

I am averaging 30.2 mpg and just as surprised with the performance of this Hybrid. I spend a lot of time researching six- and seven-passenger SUV's to drive 26,000+ miles per year. I am convinced I made the right choice. The car offers the perfect balance of power/fuel economy, space/size and luxury/utility. The interior of this Limited version is very attractive without seeming opulent or grandiose. I love the car for its comfort and handling but most importantly for the confidence it seems to inspire while driving. It's a sense of feeling at peace.


Best Features

My most favorite feature will remain the quietness of the car, whether below 30 or well above 65. I am able to be place and take call on loud speaker without my clients ever noticing that I am driving. My second favorite is the smartphone integration that allows me to interact with the main features of my iPhone without interfering with my driving. I use voice commands for dialing just about any contact in my address book. Voice commands are further integrated with the GPS, allowing to program a route, find a point of interest, etc.


Worst Features

I was a bit disappointed that the GPS maps were not as up-to-date for someone as new to the area as I am. I am not sure whether this is a Toyota issue or one of it's partners', but releasing a car with a two-year old map was not what I expected of the company.


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