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25 of 48 people found this review helpful
Why does Toyota not want to fix issues
By davisfm1 on
Vehicle
2013 Toyota Avalon XLE 4dr Sedan (3.5L 6cyl 6A)
Review
Bought a beautiful 2013 Toyota Avalon. Two weeks later noticed what appears to be defective piece on the dashboard. Toyota Corp and the dealership do not want to fix. Bought car 50 miles away from home and local dealership ask where I bought car from. The moral of this post is, dont buy car at night and make sure you love every inch when you drive it off the lot as Toyota is not really willing to stand behind any defect they may have left you with. Good product, Poor Customer support. Toyota should learn how to stand behind there product better!
Recommend (25) (23)
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By poorthingflint
on 08/07/13 19:48 PM (PDT)

Bummer,looks like you were unfortunate enough to get a early production run before the QC issues were ironed out. My example produced four to five months later is flawless. Shame on your dealer and Toyota for not stepping up and taking care of you. Keep after them until they do the right thing. Took me the best part of a year to get a Dodge trucks problems resolved.

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