Recall and First Service - 2010 Suzuki Kizashi GTS Long-Term Road Test

2010 Suzuki Kizashi Long-Term Road Test

2010 Suzuki Kizashi GTS: Recall and First Service

July 29, 2010


Suzuki recently issued a recall on 5,107 Kizashi vehicles in the U.S. to replace the instrument panel lower box, which may open in a crash, according to the NHTSA. We contacted Suzuki to confirm the recall applied to our vehicle, which it did. Our Kizashi was also due for its first scheduled maintenance. So we dropped it off at our most convenient dealership (47 miles away) this morning to address both items.

Quality Suzuki in Midway City had the vehicle for about an hour before calling us. "Your service is complete. But we won't have the parts for the recall until late this afternoon. We close at 6pm, so there is a good chance we won't have the work completed until tomorrow morning. What would you like to do?"

We decided to pick the car up this afternoon and take it back tomorrow morning for the recall work. More on the cost breakdown and service experience to follow.

Mike Schmidt, Vehicle Testing Manager @ 8,450 miles

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