Bought this car new off the lot and I have owned it for 1.5 years. From the very start I've had nothing but problems. Here's a list of issues:
The GPS hard drive unit crapped out, entire unit replaced.
Sun roof leaked twice in the first rains. Had to have new seals put in and buy a car cover.
Sound system has been horrible from the start. At low volume the sound goes in and out in waves.
Plastic seat casing along driver side seat kept popping off the track and then cracked.
Passenger seat motor died, replaced.
Check engine light keeps reappearing for gas cap (erroneously).
Electronic e-break system keeps getting stuck engaged causing excessive wear.
There's more but I'm out of characters.
The space in the car is amazing. Rear passengers have plenty of leg room. The inside feels enormous while the body feels like a sedan.
Even though there is a wobble/shimmy while driving straight on the freeway, the car handles corners really well, especially for a wagon.
AWD is great and drives amazing in ice and snow.
Front seats recline all the way back - awesome. Rear seats even recline a bit.
Awkward placement of automatic window buttons.
The foot heater is pretty much non-existent, works great in all other directions.
Needs better sound system (see above complaint).
Needs better visibility.
Paddle-shifters on the steering wheel are an awful idea for people who drive windy roads, they should have kept them on the shifter in the center console.
It has been about a year of ownership of my Outback.
This is the family's 3rd Subaru and my 2nd Outback.
It may be too nice a car for me.
Subaru owners use their car for hard work, rough terrain and bad weather.
The 2010 model change made the car nicely refined and still able to perform those utilitarian functions.
The upgraded audio/Bluetooth option was a good investment.
I love the CVT transmission: in the mountains it adjusts as necessary instead of the constant shifting up & down on convential trannies.
The 4-cylinder is more than adequate to climb on the interstate hills at full speed.
The larger interior is great.
The gas mileage is much better than expected.
The larger gas tank adds to the long range of this vehicle. I didn't think the shift paddles were a good idea but found they are a MUCH better way to downshift when going downhill.
The downsides of this car are typical of the class.
The steering is a bit loose.
It's noisy at higher engine speeds, but quieter than the CRV I also considered.
The vent fan is noisy at the 2nd speed position but I normally don't need it higher than the first.
I was disappointed the 2010 didn't have breakaway side mirrors, but I can now buy one which makes this less of a concern.
The roof rack is accepatable but our ski bindings barely fit between the fore & aft cross bars.
The bike rack fit fine.
Over all, the vehicle is awesome.
Had some issues with rattle in roof liner up near the sunroof, front passenger door.
Another issue now surfaced after the custom installed the ambient light package, now the switch for the vent on the passenger side is stuck in the open position.
They also put watered down wiper fluid in the wiper fluid tank during the last oil change.
Drove to upstate NY where the washer jets froze up.
Had to go to the store and buy real wiper fluid that doesn't freeze, then let the car engine warm up the frozen lines.
Other than that, no other issues.
It's snow capability.
I got caught coming home from work in the snomagedden after Christmas in NJ.
Drove to the shore where I live from up in Piscataway, left work at 6pm took 2 hours to drive what normally takes 30 min.
The closer I got to home the deeper the snow got.
Came down my street was un-plowed and about 9 inches on the ground with 2.5 ft drifts of light fluffy snow, the outback just plowed right through that drift and kept going, snow came up over the hood, and blew off the windshield, turned around at the dead end near the beach sand dune came back up the street absolutely no problems backing up and turning around.
Wagon is so unbelievable in the snow with that AWD.
Nothing, it's a great car.
Very comfortable on the highway it's a real comfortable highway cruiser, lots of room inside especially back seat leg and head room.
Absolutely no improvements need to be made, this is one awesome ride. :)
I needed a larger car due to family expansion and was drawn to the Outback due to the MotorTrend SUV of year award. Since owing the car since June, I believe that award to be false advertising. Our 2.5 Ltd does have good mpg & excellent interior design and ergonomics however there are too many minor issues to be truly satisfied with the car. The 2.5 H4 with the CVT transmission is weak and clunks when getting out of D or P; steering wheel vibrations @ 70-80 mph is hand numbing during long trips; Non-folding side mirrors annoying when parking; rear end sways in side winds; AC does not stay cold when idling; roof cross bars inadequate for most rack systems; the stereo sounds terrible. Sigh.
High ground clearance, Driver controls easy to reach. Reclining rear seats. Ample room for baby seat, baby stroller, and large dog carrier. Leather is soft. If you can live with the negatives, the car is a good price alternative versus the AWD Toyota Highlander/Venza and Ford Edge SUV/CUVs.
Fix the steering wheel shake. The shake was not evident until AFTER driving 2800 mi. During the test drive it was NOT there. When the car is @ 70-80mph the steering wheel shakes and can be felt throughout the cabin. Poor front end suspension/chassis engineering on Subaru's part. FAIL.
Driven 4000 miles. I am really happy with the purchase. Needed a family car and was not interested in SUV gas mileage. Been getting 27 mpg combined. The CVT is slick but does get confused at times. It is a little funny looking and after coming from a BMW m3 performance and outback should not be in the same sentence. But its versatility and price can not be beat.
Seats are very comfortable, and back seat has plenty of leg room for adults or baby car seats. and the rear seats recline.
the radio display looks outdated. looks like it belongs in 90's luxury car.