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Average Consumer Rating 138 Total Reviews
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By folledOnce on
2002 Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M)
At first I thought that dealer(s) were the problem, but car proved me wrong. Everything was a problem. There is no dealer service in NJ and corporate culture is basic arrogance. The car proved to be completely unreliable. I changed oil myself and performed all recommended maintenance, but car started overheating after 38K miles (guess what the warranty period is?). The fact that it was engine overheating and it is theoretically has a warranty for 5 years or 60,000 did not change the fact that I paid for the changing of relays and electrical components on the engine ($400). Brakes: first time changed at 8,000 miles at the dealer. The second time I shelled $400 out of pocket.
Favorite Features
All wheel drive: works OK in a winter.
Suggested Improvements
The paint is vintage '50s: peeled off the bumpers after 18 months. Exhaust: dealer explained that it was stainless steal and should not corrode, which was proof that it was defective. I could not pass inspection with it. Local mechanic soldered it and slapped on an inspection sticker.
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