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Average Consumer Rating 138 Total Reviews
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1 of 1 people found this review helpful
Head gasket nightmare
By speedballjet on
2002 Subaru Outback AWD 4dr Wagon w/Weather Pkg (2.5L 4cyl 4A)
I purchased my 2002 Outback new 2/2002. During warranty, the automatic seat broke & would no longer adjust for height. It was fixed free of charge. Soon after warranty expired, the same problem. I've never fixed it because the cost is over $600-- ridiculous. I've only got 65,000 miles, just put new tires on the car, and my mechanic informs me that I have an oil leak and need head gaskets replaced. He showed me a Subaru Service Bulletin which extended the warranty to 8 yrs and 100,000 miles if vehicle leaking coolant. Long story short, even though I wasn't yet leaking coolant, Subaru agreed to pay for 1/2 cost including head gaskets, water pump, and seals. Cost to me $800. I still love the car.
Favorite Features
I love the heated seats. Love the versatility. Back seat sits higher than front so viewing is extra good for rear seat passengers. Excellent audio system w/CD and 6 speakers.
Suggested Improvements
Fix the front seat so it operated like its supposed to. Fix the head gasket problem or I'm not buying a Subaru again.
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By flyinghog
on 03/18/11 13:56 PM (PDT)

same vehicle only 162k miles. estimated repair by one subaru dealership was ~$1500 for the left side head gasket. how'd you get subaru to pay for half and parts?

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