15K Service Visit - 2012 Subaru Impreza Long-Term Road Test
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2012 Subaru Impreza Long Term Road Test

2012 Subaru Impreza Sport: 15K Service Visit

February 20, 2013

2012 Subaru Impreza Sport

If only all service visits were this quick and easy. We called for an early morning appointment and then dropped off our 2012 Subaru Impreza Sport at Subaru of Santa Monica. We told the service advisor we wanted an oil and filter change and a tire rotation. He wrote everything up and said he recommended adding a new air condition filter for a total of $240. We declined the filter since it wasn't called for on the scheduled maintenance. This dropped the price to $127.47.

We looked up our Subie in the Maintenance Guide and got a price of $141.79. This helped us deflect the sale of the air conditioner filter and it also made us feel good about getting a lower price. The car was ready less than an hour and a half later. And they gave it a bath too. Nice.

Philip Reed, Senior Consumer Advice Editor @ 15,370 miles


Comments

  • ryster ryster Posts:

    $127.47 for oil and filter change and tire rotation??? That seems way high. This same service for my 2011 Hyundai Sonata at the Hyundai dealer is less than $50 and includes a 34-point inspection and complimentary car wash.

  • fordson1 fordson1 Posts:

    The $141.79 in your Edmunds maintenance guide is for labor only. The total for parts and labor is $179.77. You put the link to the guide in your post and it took me like 2 seconds to read the bottom line. I'm glad you got a good price and all, but...you are the senior consumer advice editor - aren't you supposed to know how to read that thing?

  • stovt001_ stovt001_ Posts:

    Are you kidding me? Like Ryster said $50-60 is what I would expect even at a stealership. And by air conditioning filter do you mean a cabin air filter? Because that's gotta be only a $10 part and, unless Subarus are really different (possible, given the flat engine) labor is a couple minutes and a beer to dull the pain from the scraped knuckles.

  • tomwi53092 tomwi53092 Posts:

    Air condition filter? What's that? Was he referring to the cabin air filter? That IS specified to be changed at 15K miles, although that may be a bit earlier than is really needed. But, $123 for that? It's a $15 part and you can change it in 15 minutes with no tools needed. The service person can probably do it in 5 minutes tops.

  • tomwi53092 tomwi53092 Posts:

    These must be California prices. I'd say high even by dealer standards. That said, it is synthetic oil, and that increases the price a bit.

  • tomwi53092 tomwi53092 Posts:

    Cabin filter pt 2: I see that my Subaru dealer has a coupon special for $90 for cabin filter replacement. It's my understanding that other Subaru models may involve a lot more work to replace this filter. Sounds like the dealer in this story quoted his "standard Subaru rate." However, not true for the 2012+ Imprezas. Pretty quick to replace the cabin filter.

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