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This is not really true at all. We have received excellent service and warranty coverage from our local Chevrolet/Cadillac/Buick dealer since 2010 on our 2009 Aura XR. We purchased out Aura XR on Oct 2008 and commenced out routine service and maintenance in early 2010 at the local Chevrolet dealer. Just recently, in October 2011, we obtained a new driver door arm rest under warranty coverage with no problem. We are completely satisfied with GM's attention to providing continuous service and maintenance on our Saturn Aura. If you are not getting the service you would like, contact GM or try another dealership.Report it
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