2009 Saab 9-3 Consumer Review: my headache...
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2009 Saab 9-3 - Consumer Review

Average Consumer Rating

21 Total Reviews

Comfort Sedan (2.0L 4-cyl. Turbo 5-speed Automatic)

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my headache...
By antonio787 on

Vehicle

2009 Saab 9-3 Comfort 4dr Sedan (2.0L 4cyl Turbo 5A)

Review

After three months of use my car started with a noise in the front suspension upon riding over street bumps. I made an appointment and my car was taken for service and repair March 22, 2010. Mileage: 4849. The car was ready the same day. First maintenance done. After a few months the noise in the front suspension started again. Also a new noise started at the driver's seat. I made another appointment. On June 7, 2010 the car was taken for repair again. Mileage: 8644. The car was seven days at the shop. out of shop June 14, 2010. The noise persisted at the suspension and this time was stronger. I took the car the 8th of July, 2010 for evaluation and a loosen knob at the bushing was found and fixed the same day. On September 20th, 2010 my battery died and they changed same day for a new one. Same day service. Mileage: 13344. This same day the car was re-evaluated by the mechanics because the noise in the front suspension and in the driver's seat decreased but were still present. Another appointment was done and the parts were ordered. Appointment was done for the first day of November, 2010. My car was at the shop until November 4th and the parts were never available, so they did not fixed the car. Only thing done was the maintenance check up. Mileage: 14969. Appointment follow up for parts previously ordered was given for November 15, 2010. I picked up the car Friday 19th of November. Still the car was with the same noise in the front suspension and at the driver's seat. On Monday 22 of November another visit to the shop was done. In view that this was a short week (due to Thanksgiving holiday) they gave me another appointment for service for the 29th of November. The service light was not reset and it was ON at all times. The 29th of November my car went again for service for another week. Mileage: 15799. When I picked up my car Friday 3 of December the car was still with the same or worst noise in the front suspension and at the driver's seat. Total of visits for the same problems: 6 Total of days in shop for repairs and evaluation: 20 days Problems unresolved: Front suspension noise and driver's seat noise I use my car on daily basis for work. For me is important to have a save car. This noises are obnoxious and persistent. Every time the car is in the shop they change a different part of the front suspension as if they were guessing what the car problem is. The front seat cushion has been replaced twice. The truth is that they have never fixed any of these two noises.
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By jxp293
on 08/17/11 09:01 AM (PDT)

Antonio, have you tried to call the US Saab headquarters? This type of service behavior is abnormal from Saab dealerships, as they generally have pretty decent performance. It would be interested to know if other owners of 93s from your date of manufacture also have suspension problems.

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