New Saab... Same 'ol Story
By Mike Ruby on
2005 Saab 9-2X Linear 4dr Sport Wagon (2.5L 4cyl 5M)
I leased my Saab 9-2X in October 2004. Besides the acceleration being a little weak... this is a fun ride weaving in and out of traffic or going out on the highway. Unfortunately my fun came to an abrupt end when I was in an accident, and had to start dealing with "Saab the Manufacturer". My Saab has been stuck in the body shop since November 1st... today is December 10th; that's 40 DAYS! From trying to acquire a parts/pricing list, to ordering the parts, there have been nothing but delays. Did I forget to mention my airbag DID NOT DEPLOY? I have yet to hear a response from Saab with my concerns regarding the airbag. The 40 day wait, that will end up at 50; Saab contends this is normal.
Simple... the interior. Sound system is incredible.
Install an airbag that works properly... peoples lives are at stake. And how about some friendly customer service?