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Savery, Wyoming Auto Repair Shops

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Savery, WY Car Consumer Discussions

Saveri...
by jlewelling1 on Wed Jul 02 12:00:00 PDT 2003
You are right. The main point is that the Japanese do a good job and the Big Three don't. Toyotas and Hondas will last for 10-12 years or more. Ford, Chrysler and GMC cars won't. I don't expect to every buy a Ford, Chrysler or GM car again,
jlewelling1
by saveri on Wed Jul 02 11:35:18 PDT 2003
Failure within the scope of a customer's usage is any part/system not performing it's intended function during a pre-defined useful life period. If a part fails after meeting the pre-defined metric it has satisfied it's expected life. No engineer designs a part to fail within the expected life period. The usual failures you see in the field are not extreme circumstances. Most field failures are due to not understanding the system environment completely i.e. customer usage, physical environment, etc. The tests that are performed do not always adequately reflect real world usage. It is not simply a "tolerance" issue. Engineering is not an exact science and to become a good engineer it take years of experience with a single system/commodity. The Big 3 keep shuffling/promoting people around and there are not a lot of system experts left. Everyone is a jack of all trades and a master of none. The Japanese succeed where the Big 3 don't because they have a fundamentally different philosophy in what constitutes good engineering. Plus they believe in the value of developing engineers in a single commodity i.e. doors, seats, etc.. Anyway I digress, don't want to get into a long winded discussion.
Saveri
by lfike on Wed Jul 02 08:51:28 PDT 2003
you said: Naturally no one wants to spend $10/part when $5 would suffice. how long do automotive companies want their parts to last is the question. yes I also believe they are designed to last for x amount of years. On the other had...I think that Chrysler has done a very good job on designing their vehicles. Though keep in mind that looks are only skin deep..and you guys thought it only pertained to people eh?
lfike
by saveri on Wed Jul 02 06:27:36 PDT 2003
I work in the auto industry and my dealings with field warranty failures have essentially shown me the following generic issue: Warranty always indicates a lack of understanding of complete system function and interaction. No one design's a part to fail, it is a very expensive proposition to all parties involved. The part fails because the validation tests performed did not capture 1) customer usage 2) vehicle environment. Naturally no one wants to spend $10/part when $5 would suffice. The question with evaluating reducing costs is how well the engineering behind the change is done. More money does not mean better engineering.
Saveri
by lfike on Wed Jul 02 05:30:38 PDT 2003
you said: Cheap parts vs. cheap labor are 2 different things. How do you know the Chrysler parts are cheap? Warranty is not a guaranteed indicator of cheap parts, it is an indicator of poor/inadequate design. The people who designed the parts did not anticipate all the ways the part is stressed under daily use. You can have an poorly designed expensive part fail. I agree with your first comment....though I disagree with your second concerning the Warranty. I also agree with the poorly design comment...hey two out of three ain't bad..;>)
lfike
by saveri on Tue Jul 01 07:49:02 PDT 2003
Cheap parts vs. cheap labor are 2 different things. How do you know the Chrysler parts are cheap? Warranty is not a guaranteed indicator of cheap parts, it is an indicator of poor/inadequate design. The people who designed the parts did not anticipate all the ways the part is stressed under daily use. You can have an poorly designed expensive part fail. Just wanted to clarify the above issue. Not intending to make any statements of where labor should or should not be kept.

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