Locate an Auto Repair Shop in Burke, Virginia

Burke, VA Car Consumer Discussions

one more to add to the list...this is like a chain letter

by maburke on Tue Oct 28 19:03:15 PDT 2008

No sense repeating what has already been said in many of the above posts. Leaking coolant? check Mystery 'check engine light'? Check Did I say leaking coolant?? Check Check I had my car - 2003 Freelander at the dealership for the past almost 2 months at a cost of $1300.00 for a car rental while I 'patiently' waited for a replacement engine - $10,000 covered by my warranty which has now expired thanks to several overpriced repairs that exceed the value of the car which I still owe $11,000 on! I received an engine after calling customer service at the prompting of the service manager who was getting no where with LR by himself. I shudder to think where this engine magically appeared from when there is such a long back order. I shall be trading this car in ASAP even though I know I too will have a ridiculous negative equity. Customer service at the corporate level is pathetic for a company selling cars with such a big price sticker. I was very disappointed and shall not be purchasing a LR again. oddly enough, I drove a VW Jetta as my rental - I used to own one - and it was the most relaxing time I've had behind the wheel since I bought my LR. I didn't realise how paranoid I'd become to running low on coolant and the engine overheating! Please let me know when and if there is a lawsuit going. I'm in 100%!!!!!! m.a.burke@hotmail.com

Re: Studebaker Avanti [uplanderguy]

by uplanderguy on Mon Sep 15 16:53:09 PDT 2008

Another item about the original Studebaker Avanti that I think bears mentioning in this forum about '60's "Sports Cars"...it set 29 new stock car records at Bonneville under the direction of Andy Granatelli...including the American and National Closed Car Division records of the U.S. Auto Club for the five-and-ten-kilometer and five-and ten-mile standing start; and for the one-, five-, and ten-kilometer and one-, five-, and ten-mile flying start. In Oct. '63, Bill Burke set an E-Supercharged class record (147.36 mph) driving a blown Avanti. At the same time, Studebaker President Sherwood Egbert became the fastest American auto company president in history (Langworth feels he still holds that title) by personally driving an R3 Avanti to 168 mph at Bonneville. Bill P.

Re: failed transmission @ 113k [burkes_r_mad]

by marjo on Thu Aug 14 06:25:16 PDT 2008

Really sorry to hear this. Does suck. I doubt they'll do much for a second hand vehicle, but maybe you could find out what dealership it was bought and serviced at previously. See if they can do anything for you under the "goodwill program". Print off all these complaints from this website and bring it in. File a complaint with Toyota. I did in Canada, but they still have told others after me there are no complaints. We have to all keep complaining about this to Transport Canada, Toyota, NHTSA (http://www-odi.nhtsa.dot.gov/ivoq/index.cfm) and everyone we know. Tell everyone not to buy a 2003-4 Matrix 5spd. Anyone who still owns one should trade it in at Toyota and let them get stuck with all these lemons. I find people are still extremely skeptical because of Toyota's reputation, but that's only because their car hasn't failed YET. Happens at around 80,000-130,000km based on previous posts, almost all past warranty. I miss my Matrix, but I'll never buy another Toyota until they admit this issue.

failed transmission @ 113k

by burkes_r_mad on Wed Aug 13 21:37:09 PDT 2008

I purchased used 03 matrix on March 18, 2008 for my daughter to drive car was very nice. My husband and myself both drove the car before purchasing it the car was great we found all the orginal service records in the car and even found a phone number for the orginal owner of the car (the only other owner) talked with her she said she never had a problem with the car. The car had 109K miles on the car when we bought it, about 4 to 6 weeks later the car just starts making this grinding sound and hard to go in gear we thought it was the clutch. After having a friend that is a certified bmw mechanic look at it we discovered it was the transmission! So, i call salvage yards, transmissions shops nobody can get me a transmission when i did find one it was $1500 used with close to 70k with little to no warranty!!! So, now i am stuck with a car that needs a transmission and a $320 month car payment. If i take it to the shop to fix the transmission, clutch & get my check engine ligh tto go off i am looking at close to $5000. HAS ANYONE HEARD ABOUT A RECALL FOR THE TRANSMISSON? TOYOTA DENIES THERE IS A PROBLEM THEY JUST LAUGH AND SAY NO THERE ISNT A PROBLEM! THIS REALLY SUX ..........BUT THERE ARE ALOS PROBELMS WITH THE TRANSMISSION IS OTHER TOYOTA TRANSMISSION ACCORDING TO WHAT I HAVE READ ON BLOGS EX: 4 RUNNERS, TACOMAS, COROLLA, & THE AVALONS

Being screwed by subaru motor finance ( Chase)

by tuppes0618 on Tue Aug 12 04:15:59 PDT 2008

BELOW IS THE LETTER SENT TO (CHASE) SUBARU MOTOR FINANCE. THEY ARE INCOMPETENT AND YOU SHOULD NOT USE THEM TO FINANCE YOUR CAR. GO TO YOUR OWN BANK AND AVOID THIS Mr. Marc Sheinbaum Auto Finance J. P. Morgan Chase & Co. 270 Park Avenue New York, N.Y. 10017 August 12, 2008 Stephen Dear Mr. Sheinbaum, I am a person of some standing in my business, an active member of my church and community and I sit on the boards of two “not for profit” organizations. I entertain incessantly and speak with hundreds of people each year. For the rest of my life I will be telling my story about Chase Auto Finance. Which story I tell is in your hands. On July 10, 2008 I returned a Subaru vehicle which I had financed using a Chase product. ( acct ) . The vehicle was returned before the due date, acknowledged by the dealer and your re marketing group. I followed all instructions in the return document to the letter. Since the return I have received numerous invoices and phone calls all claiming that a total of $11534.82 was due. At first I patiently explained that the car was in your possession. I was told to call the dealer ( I did and he was amused that I was instructed to do so and told me Chase picked the car from them on 7/14) By the third call regarding the allegedly past due amount I lost my patience. On July 24th I spoke with a supervisor, Margaret Peran. She assured me she would get to the bottom of this and would call me by 7/29. She did not. Today I received the invoice ( again) and called your finance group, and spoke to supervisor Grace Lira. Grace advised me there was no record of the return and I would have to call the remarketing department. I asked for her manager and was given his voice mail. ( Troy Cody) I called remarketing and was advised that the car was indeed in the database as returned and the individual referred me to his manager, Scott Job. Voice mail again, no return call as of this writing. Your refinance department said “ I cannot understand why the finance group cannot see what is clearly in this record” He offered that the “problem might be that the transaction was not yet ‘closed out’”but could offer no solution regarding this defect. Shortly thereafter I again called Mr. Cody and reached him at 817 206 1616. I explained the matter including the conversation with remarketing and he told me he would stop the dunning calls from the autodialer but could not say that the matter would be finalized before the past due reached 30 days at which time I would be reported as delinquent. ( he did offer to help reverse the report if necessary). He acknowledged that he too saw the return in the database but that was not his area to complete. Having worked for a customer facing organization my entire life I know that the idea of “making the customer work for you” is a failed paridgm and yet repeatedly this is what you have done. I ask that you bring this to an appropriate resolution and I think an apology for poor service is in order. The story I will tell for the rest of my life can be how, despite the failings, the matter was satisfactorily resolved. It can just as easily be how an incompetent organization alienates its customers and should be avoided at all costs. Sincerely, Stephen CC: Stephen B. Burke Crandall C. Bowles James S. Crown William H. Gray, III David C. Novak Laban P. Jackson, Jr. Lee R. Raymond David M. Cote Ellen V. Futter Robert I. Lipp William C. Weldon James Dimon

Boston E85

by elias on Sat Jun 28 08:10:56 PDT 2008

E85 is for sale in boston area for the first time, at Burke oil in chelsea.