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Allentown, Pennsylvania Auto Repair Shops

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Allentown, PA Car Consumer Discussions

Re: grbeck [grbeck]
by lemko on Tue Oct 28 12:52:33 PDT 2008
I'd probably be happier if those Hondas, Nissans, Hyundais, and Toyotas were built in places like North Philly, Camden, Trenton, and Allentown - places that were devasted by deindustrialization and the outsourcing of jobs to Asia. I'd also be happier if they unionized their workforces. I hear that things really aren't all that working for Toyota. Newer workers are treated as temps almost forever and older workers are pretty much treated as disposable commodities. In lieu of that, they should at least build all the vehicles they sell in the U.S in the U.S. This goes for the domestics as well. I'm as likely to buy a Mexican-manufactured Fusion as I am a Japanese-manufactured Toyota.
Mazda Credit Corporation - Unethical Practices
by dfz1 on Sat Nov 01 10:11:55 PDT 2008
In September I made my Mazda 5 lease payment. The company mis-posted the amount and processed the check for $90.00 less than what it should have been. I made my October payment. In the last 24 hours I have received four phone calls from very rude individuals who each have given me a different story as to why I was late $90.00. I responded to the first call prior to researching the issue and stated I would send the amount immediately. I was then called three more times after that and was told they did not have an automated system to record the first calls. I asked to speak to a supervisor and was given the name of an individual who does not even exist in the company. I was given a fax number and faxed a copy of the check to that number. When I went to call the person I had faxed it too I was told he did not exist in the company. Eventually after four more calls I found that in fact the fax was received and the issue was being researched. Conclusion undoubtedly the most rude, arrogant and dishonest company I have ever done business with. I personally would not buy any product from Ford Motor company in the future including Ford, Volvo, Jaguar, Lincoln etc. If you do I would strongly recommend not financing through either Ford credit or Mazda. While the financial future of this company in tenuous they have decided to abuse the customer probably as a strategy to maintain a dwindling cash flow. I also will not do business with the dealer Scott Mazda in Allentown PA. I have filed a report with the FTC re the harassment by Ford Motor Company by telephone. The number of calls especially given the amount was excessive. The manner of the call agents varies from passive aggressive to out right hostel. These are cruel nasty people. They seem to find pleasure in harassing their consumers.
Mazda Credit Corporation - Unethical Practices
by dfz1 on Sat Nov 01 10:10:34 PDT 2008
In September I made my Mazda 5 lease payment. The company mis-posted the amount and processed the check for $90.00 less than what it should have been. I made my October payment. In the last 24 hours I have received four phone calls from very rude individuals who each have given me a different story as to why I was late $90.00. I responded to the first call prior to researching the issue and stated I would send the amount immediately. I was then called three more times after that and was told they did not have an automated system to record the first calls. I asked to speak to a supervisor and was given the name of an individual who does not even exist in the company. I was given a fax number and faxed a copy of the check to that number. When I went to call the person I had faxed it too I was told he did not exist in the company. Eventually after four more calls I found that in fact the fax was received and the issue was being researched. Conclusion undoubtedly the most rude, arrogant and dishonest company I have ever done business with. I personally would not buy any product from Ford Motor company in the future including Ford, Volvo, Jaguar, Lincoln etc. If you do I would strongly recommend not financing through either Ford credit or Mazda. While the financial future of this company in tenuous they have decided to abuse the customer probably as a strategy to maintain a dwindling cash flow. I also will not do business with the dealer Scott Mazda in Allentown PA. I have filed a report with the FTC re the harassment by Ford Motor Company by telephone. The number of calls especially given the amount was excessive. The manner of the call agents varies from passive aggressive to out right hostel. These are cruel nasty people. They seem to find pleasure in harassing their consumers.
Mazda Credit Corporation - Unethical Practices
by dfz1 on Sat Nov 01 10:07:03 PDT 2008
In September I made my Mazda 5 lease payment. The company mis-posted the amount and processed the check for $90.00 less than what it should have been. I made my October payment. In the last 24 hours I have received four phone calls from very rude individuals who each have given me a different story as to why I was late $90.00. I responded to the first call prior to researching the issue and stated I would send the amount immediately. I was then called three more times after that and was told they did not have an automated system to record the first calls. I asked to speak to a supervisor and was given the name of an individual who does not even exist in the company. I was given a fax number and faxed a copy of the check to that number. When I went to call the person I had faxed it too I was told he did not exist in the company. Eventually after four more calls I found that in fact the fax was received and the issue was being researched. Conclusion undoubtedly the most rude, arrogant and dishonest company I have ever done business with. I personally would not buy any product from Ford Motor company in the future including Ford, Volvo, Jaguar, Lincoln etc. If you do I would strongly recommend not financing through either Ford credit or Mazda. While the financial future of this company in tenuous they have decided to abuse the customer probably as a strategy to maintain a dwindling cash flow. I also will not do business with the dealer Scott Mazda in Allentown PA. I have filed a report with the FTC re the harassment by Ford Motor Company by telephone. The number of calls especially given the amount was excessive. The manner of the call agents varies from passive aggressive to out right hostel. These are cruel nasty people. They seem to find pleasure in harassing their consumers.
Avoid Mazda Credit Corporation - Unethical Practices
by dfz1 on Sat Nov 01 10:05:43 PDT 2008
In September I made my Mazda 5 lease payment. The company mis-posted the amount and processed the check for $90.00 less than what it should have been. I made my October payment. In the last 24 hours I have received four phone calls from very rude individuals who each have given me a different story as to why I was late $90.00. I responded to the first call prior to researching the issue and stated I would send the amount immediately. I was then called three more times after that and was told they did not have an automated system to record the first calls. I asked to speak to a supervisor and was given the name of an individual who does not even exist in the company. I was given a fax number and faxed a copy of the check to that number. When I went to call the person I had faxed it too I was told he did not exist in the company. Eventually after four more calls I found that in fact the fax was received and the issue was being researched. Conclusion undoubtedly the most rude, arrogant and dishonest company I have ever done business with. I personally would not buy any product from Ford Motor company in the future including Ford, Volvo, Jaguar, Lincoln etc. If you do I would strongly recommend not financing through either Ford credit or Mazda. While the financial future of this company in tenuous they have decided to abuse the customer probably as a strategy to maintain a dwindling cash flow. I also will not do business with the dealer Scott Mazda in Allentown PA. I have filed a report with the FTC re the harassment by Ford Motor Company by telephone. The number of calls especially given the amount was excessive. The manner of the call agents varies from passive aggressive to out right hostel. These are cruel nasty people. They seem to find pleasure in harassing their consumers.
Mazda Lease - Horrible Experience
by dfz1 on Sat Nov 01 10:03:23 PDT 2008
In September I made my Mazda 5 lease payment. The company mis-posted the amount and processed the check for $90.00 less than what it should have been. I made my October payment. In the last 24 hours I have received four phone calls from very rude individuals who each have given me a different story as to why I was late $90.00. I responded to the first call prior to researching the issue and stated I would send the amount immediately. I was then called three more times after that and was told they did not have an automated system to record the first calls. I asked to speak to a supervisor and was given the name of an individual who does not even exist in the company. I was given a fax number and faxed a copy of the check to that number. When I went to call the person I had faxed it too I was told he did not exist in the company. Eventually after four more calls I found that in fact the fax was received and the issue was being researched. Conclusion undoubtedly the most rude, arrogant and dishonest company I have ever done business with. I personally would not buy any product from Ford Motor company in the future including Ford, Volvo, Jaguar, Lincoln etc. If you do I would strongly recommend not financing through either Ford credit or Mazda. While the financial future of this company in tenuous they have decided to abuse the customer probably as a strategy to maintain a dwindling cash flow. I also will not do business with the dealer Scott Mazda in Allentown PA. I have filed a report with the FTC re the harassment by Ford Motor Company by telephone. The number of calls especially given the amount was excessive. The manner of the call agents varies from passive aggressive to out right hostel. These are cruel nasty people. They seem to find pleasure in harassing their consumers.

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