Locate an Auto Repair Shop in Corbett, Oregon

Corbett, OR Car Consumer Discussions

Purchased from Honda Of New Rochelle

by carbuyer42 on Sat Mar 15 13:03:27 PDT 2008

I really had a great experience, I dealt with Damian Corbett.There was really no back and forth dealer non sense at all. Overall this dealership seems to be very upfront.

Horrible experinces - Posting my complain letter as well

by anilpunjabi on Sat Dec 01 22:12:52 PST 2007

Write to: Ann Belec and Management Staff Chief Executive Officer Volvo of North America LLC 1 Volvo Drive Rockleigh, New Jersey 07647 CC: Better Business Bureau BCC: Attorney General’s Office - Tom Corbett Dear Ann Belec: I am writing to you regarding my 2003 Burgundy Red Volvo XC90 T6(VIN: ). I am writing to you to express my extreme dissatisfaction with this car and the service Volvo has provided me. I have been meaning to write this letter for many months now, but with the lack of time provided for me due to my important responsibility of taking care of others, I have not had the chance to express my dissatisfactions. As I noted, I am a Doctor, and reliability is the core of my occupation. This Volvo under many circumstances(which I will note below) has been less than stellar. To further worsen the problem, the Volvo Dealer’s have made these instances even worse. It makes me begin to think that Volvo has no pride or self respect in their products that they manufacture. We had similar problems with a 1983 Mercedes. We wrote many letters to the manufacture and they did not respond. We vowed to never come back to Mercedes and we switched to Lexus. In the last 11 years we have purchased 4 Lexus’s because we were extremely satisfied with not only the products but the service as well. If you take a look at the Luxury Car market in the last decade, you can see that Lexus’s strategy has been more than successful. Please read a list of my complaints and please don’t allow the Volvo Experience to become similar to the Mercedes one. Ann here is a list of problems: 1. Our first instance occurred last year at Burdumy Volvo. We had given the car in for inspection and it had returned without any problems. At 8:30am the following week the car would not go past 15 mph. I called Burdumy Volvo of Huntingdon Valley, and told them I was bringing in the car. As I entered the dealership the first thing they told me was that we do not have a loaner car available. Our Lexus Dealer would bend over backwards for us. After a very heated argument with the dealer, they finally gave me a loaner car. The computer had malfunctioned and needed to be replaced. I want to stress the importance of my occupation. I am a Doctor, and I need to be on time at work. The dealership was irresponsible in their actions, which made this computer failure much worse. This is the start in the string of instances which showed the lack of reliability of the vehicle and the lack of customer satisfaction training of the network of dealerships. 2. The most severe malfunction occurred In March of 2007, 3 months after the car had outrun its warranty period: the transmission of the car failed. Luckily I had the extended warranty. But I have purchased over 15 cars in the last 30 years and never once have I had a transmission failure. We have a 1990 Chevy van that still runs smoothly. This is a four year old car and its transmission failed. The car was in the shop for two weeks, and I was given a econobox rental car from Hertz. When I pay over fifty thousand dollars for a car, I expect it to deliver, along with the dealership. Just recently over the long weekend(Nov 22nd 2007), the transmission began to jerk and shake the car violently while switching between 1st and 2nd gear. The next day a message lit up – “Urgent Transmission Service Needed”. Mind you this is the second transmission problem in a 5 year old car. Furthermore the new transmission barely reached six months and gave us problems. The Volvo dealer responded back saying that the gear ratios need to be changed. Then on November 27th, we were told that the car would need a new transmission, AGAIN!!! We were then told the problem was that the second transmission was a remanufactured transmission. This is unbelievable, and the straw that broke the Camel’s back. It really makes me think that Volvo’s reliability is subpar and one of the worst on the market. As an update on November 30th the Volvo Dealer called to state that there was a radiator leak. To further complicate the problem they were adamant over a measly $100 for the deductible for the extended warranty. I have two qualms with this. First their technician had taken the car home the first day of service, and mysteriously a radiator leak was found after that. If you look at the past record, new problems occur right after a service is performed, every time. Once is a coincidence BUT 3 or 4 times is not. Secondly what kind of pride do you have in a dealer network that fights over a measly hundred bucks, especially with the poor experience we have had with the car. This dealership(Volvo of Langhorne) has made so much money off of us(bought the car from them, installed the aftermarket navigation, our normal services and the service repairs(the transmission service alone is a six thousand dollar service – now multiply that times two). 3. Just last month we had given the car in to Volvo of Langhorne for a expensive $1000 service. One week later the car began to shake violently and would not accelerate. It turns out that a coil in one of the spark plugs was defective. Again I want to stress that, it is a coincidence that every time we bring our vehicle in for service that another problem appears one week later. We are very disappointed with the service and the quality of Volvo. 4. We also had the Navigation System Installed aftermarket through Volvo, since there weren’t many cars available with the navigation system. After we drove the car home, we realized that the Langhorne Volvo had forgotten to replace the Center Console Properly. This is especially dissatisfying, because the first time they had taken in the car to install the Navigation, they had ordered the wrong parts. 5. The tires that came stock in the car went bald after 15000 miles. The Volvo dealership was unwilling to help us with his problem. We had realized that they went bald, when on a slippery snowy winter day, the car slid backwards on a hill. We had to have police backup to help us up the hill. 6. Last year the car began swerving to the left when I would brake. Not just a slight swerve, but one that made if very nerve-racking to drive the car. The service was performed under warranty at Volvo of Langhorne. In the process the dealership had broken the ball bearing of the front suspension. It only shows you the type of employees a dealership hires if they are inexperienced at working on these cars. 7. We had preordered a Volvo XC90 that ended on the bottom of the English Channel. It was on the Tri-color. It is just fate I guess telling us not to buy the car. I knew that my Volvo was at the bottom once I heard the news. I called Burdumy Volvo to confirm this suspicion. He had told me, no it’s fine. Then a week later he calls us back to tell us something we already knew. This should have been a clear foreshadowing of what we expect from Volvo. I think you will

Volt

by 62vetteefp on Mon Jul 16 05:04:38 PDT 2007

I have been gone for over 600 messages and do not plan on going back over them!! The Volt mule is now on the streets. The vehicle is one of GM's highest priorities. They have contracted two separate companies to develop the batteries. The Chevrolet Volt concept has hit the road -- in Massachusetts, at least. David Vieau, the chief executive of battery maker A123 Systems, said during a congressional hearing Thursday that the company's employees recently had driven the Volt, General Motors Corp.'s attempt to regain an environmental mantle. A123 is one of the companies developing lithium-ion batteries for the Volt, which is designed to travel up to 40 miles on electricity alone and up to 640 miles on 12 gallons of gasoline. GM has said the Volt could arrive in dealerships within the next five years, depending on how fast the technology develops. GM spokesman Brian Corbett said the Volts driven by A123 and others are rough prototypes, similar to concept cars. The next generation of Volt prototypes, which will closely mimic a production model, aren't expected until later this year or early next year. http://www.freep.com/apps/pbcs.dll/article?AID=/20070715/BUSINESS01/707150589/1014 On a side note I watched the "Who killed the electric car" this weekend. All in all pretty fair. For those who have not seen it looks for the guilty parties and delivers some data on each (auto companies, government, consumer, batteries, etc). In the end it says all were guilty EXCEPT the batteries. Funny thing is that it was the batteries that did it in. Even today, many years later there is still not even an economical battery that will work in an all electric vehicle for the masses that meets their needs. Sure they can build one that will go 30 miles in a charge (with cost effective batteries) but the demand for that would be pretty low and awful hard to put a business case around. Even the Volt, a hybrid, is in jeopardy because a battery is not available yet.

Fan motor won't turn off

by worxrite on Sat Nov 25 16:40:29 PST 2006

The fan motor on my T&C won't shut off after I remove the keys. This just started yesterday. So far it hasn't run the battery down. I haven't driven it today. Yesterday, I drove it some, but removed the battery post after I came home. Can anyone tell me what I need to do to fix the problem? Thank You, R.Corbett

Re: Fan motor won't turn off [steve_]

by worxrite on Sat Nov 25 16:34:34 PST 2006

Thank you for such a quick response! Regards, R. Corbett

Fan motor won't turn off

by worxrite on Sat Nov 25 16:28:07 PST 2006

I have a 1996 Town & Country Chrysler Lxi Van and the fan continues to run after I take the key out. Can anyone tell me how to fix this problem? Thank You, R. Corbett