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Glenmont, New York Auto Repair Shops

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Glenmont, NY Car Consumer Discussions

Bad Customer Service...
by oldfarmer50 on Sat Apr 19 06:15:30 PDT 2008
In my paper today: "A Glenmont woman was charged with failing to pay $47000 in sales tax owed on vehicles bought and sold while running a used car dealership. She is currently free on bail from a previous grand larceny arrest alleging the theft of money from customers who purchased vehicles at the dealership." Gives new meaning to the term "Stealership" :cry:
Self-Acceleration of a 2005 BMW330Xi
by mchen39084 on Mon Dec 27 19:04:26 PST 2004
I would like to report a case of potentially fatal engine malfunction. My car, a 2005 BMW330Xi (VIN: WBAEW53425PN37870), shows an intermittent problem where the engine suddenly self-accelerates while the driver is still pressing the brake pedal.   I bought this car on October 27, 2004 from Capital Cities Import Cars in Glenmont (a suburb of Albany), New York. The car was assembled in Regensburg, Germany. I followed the instructions given in the owner’s manual during the car’s ‘breaking-in’ period. The car has used premium gas (93 Octane) only.   Since November 21, 2004 there have been five occurrences. Three of the five occurrences took place on December 18, 2004. During each occurrence, the car engine suddenly accelerated from ~ 600 RPM to ~1600 RPM, while my (right) foot was on the brake. I felt a strong force moving the car forward, and fortunately the movement was still preventable. During the last occurrence, after I shifted the gear to ‘N (neutral)’, the engine accelerated to ~6000 RPM for ~5 seconds before I turned the car off completely. (My right foot was tightly pressing the brake during the entire event.) The car was restarted on neutral and behaved as normal. In all of the occurrences, the car was on dry land and the car traveled at least for two hours prior to the problem. The outdoor temperature was above 38 °F.   Initially, I suspected it may be a problem with the floor mats. The car is equipped with carpet floor mats provided by the car dealership, and I put a thin rubber mat on each mat for protection. In the early two occurrences of the unintended engine-acceleration, I was not sure whether or not the rubber mat in the front of the driver’s seat had touched the gas pedal. Later, I trimmed the rubber mat near the gas pedal and clamped the rubber mat to the carpet floor mat to ensure non-interference. It is clear that the rubber mat played no role in the three occurrences on December 18, 2004.   I sent the car back to the dealership on December 21, 2004, and as I understand, the service department has not observed any re-occurrence of the problem. I have informed the BMW worldwide Headquarter of my problem by e-mail.      It is of no surprise that the problem is intermittent and difficult to diagnose. However, the problem can potentially cause fatal accidents. I hope that both NHTSA and BMW will pay attention on this matter immediately. Other information will be provided, if and when requested.
no title
by ateixeira on Thu Oct 17 07:05:36 PDT 2002
Should work, Bob, if not see the Metro attendant. I think some car dealers use the Glenmont lot for overflow, so you can check those out. LOL, Ed. Dennis looks almost bald in that pic, but he wasn't last time I saw him. Is that stress, or the effect of that lighting? RIP Al Gator. Bat wore blue. :-) -juice
I'll probably drive down to...
by rsholland on Wed Oct 16 18:02:08 PDT 2002
either the Glenmont or Wheaton Metro, on Georgia Ave., park there, and take the Red Line in and then transfer at Metro Center. I still have a Metro Pass in my wallet with money left on it. It must be two years old. I wonder if it will still work? Bob

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