Locate an Auto Repair Shop in Cerritos, California

Thanks po65ny. Great tip! Just heard back from Norm Reeves in Cerritos. They seem a lot more reasonable. Any idea what price I should shoot for. The best price I have seen on this forum is $39485 with no extras (that includes destination). Also http://townhall-talk.edmunds.com/direct/view/.ee93eaa/28505#MSG28505

Go to Norm Reeves in Cerritos. Through their Internet department they are quoting under $37k for 2012 Touring and under $41k for Touring Elite. This is including destination and without any haggling (yet). They are blowing all the other SoCal dealers out of the water, especially on the Touring.

Please read my message #576 for background. Here is what happened to me: I was told by VW of America that there was NOTHING VW could do since my car was out of warranty at 79K miles and that they were not responsible for the transmission going out. I asked for a manager and they put me in touch with a Regional Customer Advocate who said they understood that the VW New Beetle has transmission problems and they monitor the Internet; however, not much that could be done but they would review my case and get back to me within 48 hrs. Got a call and they said although they were not at fault and that my warranty had expired, VW was prepared to offer me 25% of the $5200 repair bill to fix my broken transmission and that this offer was only good for 30 days. I told her I was not going to accept. I came back to his very website and read about "valve body" recalls and wondered why I didn't qualify for this. Called VW of America back and they checked and said they were sorry I never got a letter but I did qualify for the replacement valve body that addressed hard shifting and transmissions issues and they didn't know why I was never notified. I rec'd a letter from them in 2 weeks providing a free replacement. My VW dealer, VW Cerritos in the Los Angeles, CA area, told me that the valve body on my New Beetle was good and that they were not going to install a replacement one even with the VW of America letter since they KNEW it was the transmission and not the valve body! The service advisor was very difficult and rude. I asked to speak to the general manager and the "owner" of the facility (who's name is on the building) and finally got support to "install a new valve body" per the VW of America letter even though the VW Dealer Service Advisor said that it would NOT fix the problem and I needed to pay $5200 for a new transmission. After leaving it about a week, I pick up my 2006 VW New Beetle with a newly replaced valve body and it runs perfect! I paid $0, fully covered by VW. Amazing how about 3 months of hounding VW of America, talking to managers of managers, being persistent in asking about a recall that I was entitled to that I was never given and even arguing with the VW Service Advisor who didn't want to do the work.....everthing was fixed and the cars' transmission is working great again! Except.....the windows are out of alignment again, the shift box is not working, my air bag light is on, there is a moldy smell when I turn on the A/C, front and rear light bulbs went out.....and on and on and on and on.....MY RECOMMENDATION, DON'T EVER BUY A VW NEW BEETLE!!!!! I have to ask, how many people would have stopped at the first phone call with VW when told there was nothing that could be done? or would have taken the 25% offered to fix the transmission when it actually was the valve body paid in full by VW? or when the VW Service Advisor said he would not install a new valve body because the one in the car was good and he KNEW it was the transmission? PLEASE, don't give up, use all your options, use this blog, VW needs to hear what a terrible job they are doing and we need to not buy their products that are poorly made with poor materials. You are not alone! Would appreciate any feedback!

Norm Reeves in Cerritos CA car ad today: $0 drive off, $189/mo + tax on 12 Accord Se or EX 4dr auto No first payment, no sec deposit, no drive off plus taxes and reg fees and $50 doc fee that's cheap! Mark :P

Painless purchasing experience with Browning Mazda in Cerritos CA. First offer via email was $20,412 + ttl. My friend and I showed them a quote from zag and they beat it by $10 using the $300 LA auto show rebate.