BMW of Fairfax Service Reviews

I bought a used 2006 VW Passat. I was lied to from the time the salesman opened his mouth until I drove off of the lot with a car that had been in an accident! I was over-charged, talked into purchasing a warranty that I didn't need and didn't want and charged more than 5 times what it cost the...
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I own a 330 cic. I got into a bad accident over a year ago and, unfortunately, took my car to BMW Fairfax for repair. Lets just say they cut every corner to save money for my insurance company and left me with problems galore. I later found out that my insurance has some kind of agreement with them,...
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I brought my M3 convertible in because the AC was not working. They diagnosed the problem saying the AC needed to be recharged. they said it was fixed and I was billed $380 for that service. A week later my AC was not working, again. After another trip to their service dept, and another 1/2 day ...
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In the past month I have been to this dearship three times for the same thing. The first time I pulled in and no one would help me, they just stared at me. Then once I finally got someone to help me he told me to get my belongings out of my car. I had two decent size bags, a jacket, gps and a lun...
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A vary poor customer service. After making appointment for service they said I would have a car, when I went I waited for 5 hours before they could find a car. They said my car needed a part they would order it and call this has not happen yet. When I pick up my car found out my sunglass wore miss...
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