Covert Buick GMC Service Reviews

I am very content with the employees at Covert. I ended up purchasing my SUV there because of the lack of help in my hometown. I did all my business over the phone with Lon T Berg and Bill Ferguson and I was just very content with how available they were to me. Even with Lon's wife delivering a baby...
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I drove 1000 miles to Austin when the transmission in my 2008 SRX burned out the clutches. I had it towed to Covert and worked with Nathan as my service advisor. What a great job, they treated me like a valued customer even though they knew I lived in Illinois. It was all covered by the warranty and...
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I used to take my Cadillac CTS to Covert. They are the only Caddy dealership in Austin, so they act as a monopoly accordingly. Service department experiences depends on the Advisor. I've had an advisor treat me like crap because I had bought the CTS used - even though it was still under warranty!...
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