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Nissan of Cool Springs Sales Reviews

  • 212 Comtide Blvd
  • Franklin, TN 37067 (map)
  • (877) 303-1886
  • Visit dealer's website
  • Chat with Dealer
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Sales Rating Treated me like a valuable customer; had a fair price; met all my needs Written by laquilla on 7/18/12 5:48:04 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I visited many dealerships before making my purchase. Most dealerships treated me like I was not worth their time when I told them my intention and price range. I was not looking for a new car, but an inexpensive used car for me to drive to work over the next 18 months to get better gas mileage than...
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Sales Rating Extremely Efficient, Professional Sales Process Written by sfrank120 on 6/22/12 7:33:01 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I've leased quite a few vehicles over the years, and Rich Williams at Nissan of Cool Springs is far and away the most efficient, professional salesperson I've met. Rich quickly ascertained that I had a few specific needs pertaining to my vehicle purchase and moved incredibly quickly to complete the ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Worst customer service experience!!!!!!!!!!!!!!!!!!!!!!! Written by 717driver on 10/1/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I will never buy another car from RC Alexander Nissan, Infiniti, Subaru, Ford, Lincoln, Mercury, blah blah blah. It was the worst customer service experience I have ever been put through. The salesman outright LIED to me no less than 5 times during the 8+ HOURS of playing the childish game of "let m...
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Sales Rating It pays to shop at the end of the month - good sales experience Written by altima10 on 3/30/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Alexander's is a big operation in Nashville and as such I went there expecting that I was going to find a high pressure environment. I was totally wrong. We dealt with two different sales people during our purchase and neither applied any pressure whatsoever. As a matter of fact, we test drove a ...
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Sales Rating Buyer Experience Written by sentra09 on 3/26/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

1. Overpriced - purchased car and 1 week following price was advertised lower. I brought this to the attention of the dealer rep and GM and he refused to change the price. Beware, during the course of negotiations, they threw in an additional $500 dealer fee at the end which they said was non-negot...
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