Based on reviews I had read on Edmunds.com, I was set on trying to test drive and possibly purchase a Pontiac Vibe. After months of looking, on 1/31/12, I did a search for Pontiac Vibe, Salem Or and finally one popped up locally. It was downtown at the O'Brien Auto Group and had just arrived, no pictures, but in the price range I was looking for and could afford. I was so excited and called to get more information. Lisa was amazing and coordinated an appointment time for me to see and test drive the car within 2 hrs of my call. Lisa had me meet with Brad who prior to meeting, sent me 3 pictures of the car to my phone prior to my arrival. It was Salsa Red and sounded amazing! Brad was very personable, professional and went the extra mile to work with me on the details. I test drove the car, it had been detailed and it was comfortable and a great ride. I received the Car Fax report, one owner prior, and it was clean and well kept. It really looks like new! A few minor scratches but the interior and exterior are incredible. I purchased my car within a couple hours and the service and courtesy shown to me was excellent. After I purchased the car, I was contacted by email to give feedback on the service and sale. It's nice to know that a company cares about the customer experience and welcomes feedback as to how they might better my experience. Job well done! I love my ride and have enjoyed driving it, and looking at it. Can't believe how happy I am with my purchase. Good VIBE-rations from the O'Brien Auto Group!
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