Sales Rating
1
Unprofessional - Bait and switch
Written by jmorabito on 11/2/12 3:20:46 AM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No
Superior Hyundai North
I recently was interested in a new car at this dealership and worked with a sales rep through their Internet department. I exchanged emails back & forth and agreed on a final price. Therefore, I had the final price in writing! I was asked when I could come up to the dealership to purchase the car. I...
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Sales Rating
1
Gentleman's Agreement - They don't know what this is.
Written by lindwing48 on 3/9/12 6:07:50 AM PST
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No, Did not get pricing desired
Superior Hyundai North
After much research on cars and pricing and dealer invoices, I asked the Internet Specialist to meet or beat a price I got at another dealership because this dealership was closer to my home.
He not only met it, he beat it by $50.
I raised my offer to include an auto dimming mirror and he countered ...
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Dealer Response
A mistake is a mistake and that is all that it was.
I have faithfully served customers at Superior Hyundai since 2004 with a great track record of customer service.
Feel free to visit [HTML removed] .
I am happy to hear you were able to get your car.
Rick Bro... Read more
The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.
Sales Rating
5
Excellent Team - I will surely do business with you in future
Written by bshah3 on 4/26/11 9:53:25 AM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Superior Hyundai North
Hi,
I purchased my Hyundai Sonata last month from this dealer.
Before going to the dealer I read all the bad reviews on this site about the dealer.
So I had in my mind that I will not buy the car from this dealer.
I was negotiating the price with couple of other dealers as well and was planning to ...
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Dealer Response
Thank you for taking the time to share your experience.
We have way more satisfied customers, but unfortunately most don't take the time to share.
We look forward to serving you in the future.
Rick Brown
Internet Sales Manager
Superior Hyundai North
513-870-9... Read more
Sales Rating
1.4
Ethics...what's that?
Written by jennyl1 on 8/19/10 12:00:00 AM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No
Superior Hyundai North
I purchased my first new car from Superior Hyundai in 2000. After much negotiating we agreed on a price, signed the papers and I was on my way (with Hyundai 10.5% financing - hindsight could have gotten financing through my local credit union for something like 5%). I pulled the paperwork out agai...
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Dealer Response
Hello,
My name is Rick Brown and I have worked as the Internet Sales Manager here at Superior Hyundai since 2004.
Through the years we have had many sales people come and go which unfortunately can happen in any car dealership.
Some are bad apples and don't s... Read more
Sales Rating
1
finance manager will lie or cheat you to make a sale
Written by richie16 on 5/6/10 12:00:00 AM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer? Yes
Superior Hyundai North
the finance manager will lock you in a room and take your keys from you . the finance manager is on commision so he is in on the deal all the way. the key to dealing with these folks is to NOT GIVE THEM YOUR KEYS DO NOT GIVE THEM YOUR KEYS. after that they will not give you youe car back and you are...
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