I just took a delivery of 2010 RX 350 from them and I would rate my overall sales experience as 5 star. However, I did come prepared with current Lexus Financial lease rates, MSRP and invoice numbers, and my own preliminary monthly payment calculated. Once they saw that, negotiations were quick and easy, sales people ( I worked with 2 for unknown reason) were courteous and polite, and the whole experience was just above and beyond. They promised to get the color/option combination I wanted from another dealership, so I had to return 3 days later for pick up. Everything was as promised, they kept the schedule and I was out in 1.5 hours with new car. Overall, the best car buying experience I ever had. Will definitely recommend.
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