Grand Ledge Ford Lincoln Service Reviews

This was my very first experience with the service department. I had my new vehicle Simonized, and I had a question about how to program one of the many features on the car as well. The service manager made a call on my behalf, and had the answer for me when I returned. I really appreciate the "goin...
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Great service from a friendly, helpful group of folks. Always follow the recommended service based on the manual, no "special early service" pressure. With regular service stops every 5K my Focus runs smooth and has required no extra work! Helpful shuttle drivers, coffee, nice waiting area, and a ca...
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I have always been COMPLETELY happy with the service I receive at Grand Ledge Ford. Everyone is always so friendly and helpful, and service is fast and worry-free. My most recent visit, I was blown away by the service given by Phil Wright (service), Randy Germain (technician), and shuttle driver Chr...
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My experience at Grand Ledge Ford was exceptional in every way. Phil Wright first called me to confirm my appointment for an oil change and tire rotation, then was professional and attentive upon my arrival. I mentioned my low tire pressure warning light was on and he promised to inspect my tires fo...
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I have purchased several vehicles from Grand Ledge Ford and have also taken them there for service. I always feel that they have been honest and fair in their treatment of me as a customer. Communication is excellent about diagnosing the problems, what is needed to fix them, the cost and the estimat...
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