The whole team at Heritage VW was extremely professional and honest from the first contact we had. Ron Max, in particular, was incredibly straightforward and honest about packaging and pricing. He detailed exactly what the total price of the vehicle was, no hidden fees or unavailable specials included, and was able to immediately get into my comfortable price range without any slimey gamesmanship. He also kept me informed during the search for my exact vehicle, and went so far as to pick me up and bring me over 1.5 hours to the dealership. Upon arrival, the vehicle was immaculate, exactly matching my request, and the price was EXACTLY what we had agreed upon. He was the most honest and direct salesman I have ever dealt with and made my whole experience very enjoyable, and I usually cannot stand car dealers. I would definitely recommend him and Heritage to a friend.