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Rick Case Hyundai Service Reviews

  • 3190 Satellite Blvd
  • Duluth, GA 30096 (map)
  • (888) 479-4930
  • Visit dealer's website
  • Chat with Dealer
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Service Rating Thanks Sarah and Tammy! By jblackford on 5/21/13 12:16:54 PM PDT
Recommend this dealer? Yes

I am usually hesitant to use a dealership for service, but Sarah M. and Tammy B. of the Rick Case service team have proven to me that not all dealerships are the same. At Rick Case, I have been dealt with fairly and honestly. I was charged very reasonable prices for the work done and I never felt li...
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Service Rating Sarah is the BEST!!! By ronnykelly1 on 5/11/13 4:20:18 PM PDT
Recommend this dealer? Yes

I live in Winder and drive to Rick Case because of the awesome service I receive. I always go when Sarah is there. Of all the cars I've owned in my life I have found that quality, trustworthy service is very hard to find. Sarah is the best service tech.I have ever had the pleasure of dealing with. I...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Cus... Read more

All Comments (1)
Service Rating great experience with my first service visit By jcedor1 on 1/22/12 2:56:48 PM PST
Recommend this dealer? Yes

I brought my new '09 Hyundai Genesis to get checked because the cigarette lighter wasn't working. They listened to everything I told them and took my car in. I worked with Sarah Morgenstern. They even dropped me off to the mall while they worked on the car so I could get some food. Car was fixed and...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Can't Fix the Problem By tombea75 on 2/18/11 5:53:44 PM PST
Recommend this dealer? No

Took my car in twice because of shifting problems. Both times I was told that the transmission was within Hyundai specs, whatever that is. Cruise control won't hold a speed. I was told that this is within Hyundai specs. Perhaps this is within Hyundai specs and if that is so you need to stay away ...
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Service Rating Poor Customer Service By oneluv on 6/19/10 12:00:00 AM PDT
Recommend this dealer? No

They made a big mistake today on the yahoo autos. They price a 2009 Hyundai at 1,270 something. I called to see if I that price was correct because of course that is too good to be true. I called and I was hung up on me several times. I clearly heard someone pick the phone up and hang up on my ear e...
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