2004 Nissan Murano Consumer Reviews
Fuel Economy
20 mpg
Recent Consumer Reviews
(416 Total Reviews)
Never again
Overall Rating
| Performance: | 9 | Fun-to-Drive: | 9 | Build Quality: | 9 |
| Comfort: | 9 | Interior Design: | 8 | Reliability: | 4 |
| Fuel Economy: | 8 | Exterior Design: | 9 | ||
Vehicle
2004 Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
Review
I have only had my Murano for a year and a half since buying it as a used vehicle. I have already had to replace the controlling arms, tie-rods, and muffler. Now I have found out that there is an engine problem and will require around $3000 to $4000 to fix. I am highly disappointed and will not purchase another Murano. There should not be this many problems with a car before you hit 100,000 miles.
Favorite Features
AWD is very nice, car handles very well and the sound system is great.
Suggested Improvements
Mechanical improvements. Visibility out back of vehicle when using mirrors
ANOTHER new tranny needed
Overall Rating
| Performance: | 7 | Fun-to-Drive: | 8 | Build Quality: | 5 |
| Comfort: | 9 | Interior Design: | 9 | Reliability: | 4 |
| Fuel Economy: | 3 | Exterior Design: | 9 | ||
Vehicle
2004 Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
Review
Bought the Nissan used, only 2 years old and 32,000 miles on it, transmission went out 2 days later. Now just over 2 years on that tranny and it's out. Nissan wants $5500 for a rebuilt transmission. The other 40+ cars in my close family are all American, so they are having fun with the "I told you so's". After a year of chemo and radiation it's the last thing I needed, can't afford to fix it so it sits on a trailer while I continue to get rides to work and make a payment on it.
Favorite Features
back seats are roomy and seat lays back. Can drive with sunroof open.
Suggested Improvements
Very touchy steering, air conditioner takes too long to cool off car.
Won't Buy Another Nissan
Overall Rating
| Performance: | 8 | Fun-to-Drive: | 9 | Build Quality: | 4 |
| Comfort: | 9 | Interior Design: | 7 | Reliability: | 5 |
| Fuel Economy: | 7 | Exterior Design: | 10 | ||
Vehicle
2004 Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
Review
This was my first brand new car. Bought Nissan because of reliability. Have been sorely disappointed in quality of car. Have had to replace both front door locks (quit unlocking) windshield (mirror came off with a chunk of windshield with it) Bose 6-CD player quit after 2 years. Now some of the display on radio doesn't work. Driver's side visor falls down 20 times a day & is now velcroed to the headliner. Lost one of the black inner fenders somewhere.One of the little trays in console no longer opens. Driver's seat rocks & moves when you start & stop. Local dealer "has never heard of any of these problems before with a Murano". I'm trading it off ASAP.
Favorite Features
I love the look and the ride is great. Build quality is the problem. They just aren't made to last.
Suggested Improvements
Do Not Waste Your Money!
Overall Rating
| Performance: | 7 | Fun-to-Drive: | 9 | Build Quality: | 3 |
| Comfort: | 9 | Interior Design: | 9 | Reliability: | 3 |
| Fuel Economy: | 6 | Exterior Design: | 9 | ||
Vehicle
2004 Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
Review
I bought a 2004 Nissan Murano back in 2006, since then I have had a list of problems and issues with it. I dropped the transfer case at 62,000 miles... Since my warranty ended at 60,000 I had to fight to get the dealer to pay for it, or it would have been a $6400 fix... Also, the Murano eats Wheel Barrings! At least once a year I am replacing the barrings.. If that wasn't enough to deter you, try mysterious rattles in the dash and door, Hatch handle works when it wants to and gas mileage is not great. The Murano is a very "pretty" cross over SUV, but the mechanical issues far out-weigh the positives on this one. Do not waste your money buying one or your time repairing it.
Favorite Features
Seat comfort, lots of leg room, CVT transmission is awesome (but expensive to fix when something goes wrong), memory seating, declining rear seat, trunk space
Suggested Improvements
MP3/AUX link, better dash lighting
Don't buy a 2004 Murano
Overall Rating
| Performance: | 8 | Fun-to-Drive: | 8 | Build Quality: | 1 |
| Comfort: | 10 | Interior Design: | 8 | Reliability: | 1 |
| Fuel Economy: | 6 | Exterior Design: | 8 | ||
Vehicle
2004 Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
Review
At 72,000 miles the transfer case cracked, a $4,100 repair. I agree with user nutmeg a vehicle this expensive should not have a $4,100 repair before $100,000 miles. Nissan customer service is terrible, very condescending and useless. I WILL NEVER BUY NISSAN AGAIN! This is the second lemon from Nissan I have purchased, I'm done. Nissan even issued a technical service bulletin regarding how to fix the transfer case and it is w/ 2005 specifications. They should have issued a recall. Nissan is in the business of selling cars but not building customer relationships. This will eventually catch up with them. Repeat customers are what keeps companies in business.
Favorite Features
Suggested Improvements
Recall for the transfer case (already recalled alternator!)
1 out 1 people found this review helpful
04 Murano a disappointment
Overall Rating
| Performance: | 9 | Fun-to-Drive: | 8 | Build Quality: | 2 |
| Comfort: | 10 | Interior Design: | 8 | Reliability: | 2 |
| Fuel Economy: | 7 | Exterior Design: | 8 | ||
Vehicle
2004 Nissan Murano SL Fwd 4dr SUV (3.5L 6cyl CVT)
Review
This was our 3rd and last Nissan. First 2 were awesome then came the Murano. Starting at 75k miles everything went sour. 2 sensors, 2 motor mounts, cat converter, power locks plus small things had to be replaced. I got no help from Nissan's customer service. Cat converter went 500 miles after warranty and got no help thru Nissan. After 4k+ in repairs, I finally dumped it and will never buy another Nissan. Buyer beware, do your research very carefully. I got rid of mine before the CVT failed, that would have been another $5k.
Favorite Features
seat warmers, radio controls in steering wheel, power
Suggested Improvements
Don't rush out a vehicle with faulty parts. Or stand up for your vehicle when they do fail and replace them.
Sporty and Fun
Overall Rating
| Performance: | 9 | Fun-to-Drive: | 9 | Build Quality: | 7 |
| Comfort: | 9 | Interior Design: | 9 | Reliability: | 9 |
| Fuel Economy: | 6 | Exterior Design: | 9 | ||
Vehicle
2004 Nissan Murano SE AWD 4dr SUV (3.5L 6cyl CVT)
Review
Bought this car used and have had problems with the rear latch on a continuous basis. Actuator and latch were replaced and is still a problem. Had transmission problems that involved the gas peddle to stick which was covered under warranty at 60K. Gas mileage averages 19 MPG using high test and goes down if using reg. unleaded.
Favorite Features
Love the CVT, the spaciousness, the fancy headlights and the heated leather seats and the stereo!
Suggested Improvements
A lock setup on rear door and a better setup for the latch and actuator. Also, set up so that when key is in ignition that drivers door doesn't lock.
only nissans
Overall Rating
| Performance: | 8 | Fun-to-Drive: | 8 | Build Quality: | 5 |
| Comfort: | 8 | Interior Design: | 8 | Reliability: | 5 |
| Fuel Economy: | 8 | Exterior Design: | 8 | ||
Vehicle
2004 Nissan Murano SL Fwd 4dr SUV (3.5L 6cyl CVT)
Review
Knowing Nissans the way I do I expected better. The drive was great in the beginning aside for the alternator issue which almost caused me to have a serious accident. I am continuing to be surprised by the amount of mechanical problems I'm encountering; I'm starting to think it may be a lemon with a little sugar on top. I've gotten many compliments and inquiries about handling and various other topics.
Favorite Features
The Bose sound system.
Suggested Improvements
Better interior material (seat covers), the current stains easily. Better sun visors. Larger sunroof.
0 out 1 people found this review helpful
Carol
Overall Rating
| Performance: | 10 | Fun-to-Drive: | 10 | Build Quality: | 10 |
| Comfort: | 10 | Interior Design: | 10 | Reliability: | 10 |
| Fuel Economy: | 8 | Exterior Design: | 10 | ||
Vehicle
2004 Nissan Murano SE AWD 4dr SUV (3.5L 6cyl CVT)
Review
Easy and Fun to drive. Get alot of questions/comments from others wanting know, if it is as fun to drive as it looks. Like the futurist look. Like the exterior color (Pearl), interior color (Tan) and the way it still looks like new. Easily fits 4 large men. Comfortably seats 2 large/tall men/women in front and 3 average size adults in back. Back storage is large. Will hold several suitcases and all the shopping items you could purchase in a day, including groceries. Drives like a car. Interior performs like a much larger SUV. Would purchase another for sure!
Favorite Features
Moonroof, bose stereo, leather seats, color (glacier pearl), size, ease of drive, sitting higher than sedan w/o driving bulky SUV or wimpy van, built in cell phone holder, rear wiper, large cargo space, DVD is REALLLY nice when tranporting children/teens for long distances. Headphones- essential,etc
Suggested Improvements
Only improvement I could forsee would be better view for the driver out of sides-back.However, much easier to see out of than other car manufacturer's crossover of the same size.Especailly true of the more expensive models I drove before buying.Of course, everyone wants better gas mileage but is ok.
1 out 1 people found this review helpful
Nissan, never again
Overall Rating
| Performance: | 8 | Fun-to-Drive: | 7 | Build Quality: | 3 |
| Comfort: | 10 | Interior Design: | 8 | Reliability: | 2 |
| Fuel Economy: | 5 | Exterior Design: | 8 | ||
Vehicle
2004 Nissan Murano SE AWD 4dr SUV (3.5L 6cyl CVT)
Review
I loved my Murano and had the ability to overlook a major headlight issue at 40,000 mi because of the drive and comfort. Now, at 85,000 mi I am facing AWD transfer case issues which are due to a control panel flaw. The transfer case is susceptible to cracking because of control panel. Nissan fixed the problem in 05 models and on, but will recognize that there is no issue with my car. I have been extremely disappointed with the way Nissan has treated me through this ordeal. Such an expensive car should NOT have $5000 in repairs before 100k miles, very disappointed in reliability.
Favorite Features
power drivers seat, comfort of seating, CVT
Suggested Improvements
customer service!
1 out 1 people found this review helpful
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