This was my first brand new car. Bought Nissan because of reliability. Have been sorely disappointed in quality of car. Have had to replace both front door locks (quit unlocking) windshield (mirror came off with a chunk of windshield with it) Bose 6-CD player quit after 2 years. Now some of the display on radio doesn't work. Driver's side visor falls down 20 times a day & is now velcroed to the headliner. Lost one of the black inner fenders somewhere.One of the little trays in console no longer opens. Driver's seat rocks & moves when you start & stop. Local dealer "has never heard of any of these problems before with a Murano". I'm trading it off ASAP.
I love the look and the ride is great. Build quality is the problem. They just aren't made to last.
I bought a 2004 Nissan Murano back in 2006, since then I have had a list of problems and issues with it. I dropped the transfer case at 62,000 miles... Since my warranty ended at 60,000 I had to fight to get the dealer to pay for it, or it would have been a $6400 fix... Also, the Murano eats Wheel Barrings! At least once a year I am replacing the barrings.. If that wasn't enough to deter you, try mysterious rattles in the dash and door, Hatch handle works when it wants to and gas mileage is not great. The Murano is a very "pretty" cross over SUV, but the mechanical issues far out-weigh the positives on this one. Do not waste your money buying one or your time repairing it.
Seat comfort, lots of leg room, CVT transmission is awesome (but expensive to fix when something goes wrong), memory seating, declining rear seat, trunk space
At 72,000 miles the transfer case cracked, a $4,100 repair. I agree with user nutmeg a vehicle this expensive should not have a $4,100 repair before $100,000 miles. Nissan customer service is terrible, very condescending and useless. I WILL NEVER BUY NISSAN AGAIN! This is the second lemon from Nissan I have purchased, I'm done. Nissan even issued a technical service bulletin regarding how to fix the transfer case and it is w/ 2005 specifications. They should have issued a recall. Nissan is in the business of selling cars but not building customer relationships. This will eventually catch up with them. Repeat customers are what keeps companies in business.
Recall for the transfer case (already recalled alternator!)
This was our 3rd and last Nissan. First 2 were awesome then came the Murano. Starting at 75k miles everything went sour. 2 sensors, 2 motor mounts, cat converter, power locks plus small things had to be replaced. I got no help from Nissan's customer service. Cat converter went 500 miles after warranty and got no help thru Nissan. After 4k+ in repairs, I finally dumped it and will never buy another Nissan. Buyer beware, do your research very carefully. I got rid of mine before the CVT failed, that would have been another $5k.
seat warmers, radio controls in steering wheel, power
Don't rush out a vehicle with faulty parts. Or stand up for your vehicle when they do fail and replace them.
Bought this car used and have had problems with the rear latch on a continuous basis. Actuator and latch were replaced and is still a problem. Had transmission problems that involved the gas peddle to stick which was covered under warranty at 60K. Gas mileage averages 19 MPG using high test and goes down if using reg. unleaded.
Love the CVT, the spaciousness, the fancy headlights and the heated leather seats and the stereo!
A lock setup on rear door and a better setup for the latch and actuator. Also, set up so that when key is in ignition that drivers door doesn't lock.