Don't warranty to be approved.
By tbeard0902 on
2010 Nissan Maxima 3.5 S 4dr Sedan (3.5L 6cyl CVT)
I own a 2010 Nissan Maxima. I took it to Gray Daniels Nissan in Brandon MS for a warranty claim on the driver seat back.
The pins on the seat back had broken and thus the back was laying on the rear seat.
The claim was denied by the service manager in Aug. 2012 and again in January 2013 and again by Nissan Customer Care.
The reason for not approving the warranty was that their was physical damage.
However, they agreed there were no tears, scuffs, marks, or scratches of any kind on the seat or seat back.
Thus the very reason we came to Nissan was for warranty of the broken pins and the reason we were denied warranty was that the pin were broken. WOW!
Fix the seat backs so that the pins don't break....or warranty the broken pins!