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3 of 4 people found this review helpful
Very unhappy and frustrated
By nothappynissan on
Vehicle
2013 Nissan Altima 3.5 SV 4dr Sedan (3.5L 6cyl CVT)
Review
I bought my new 2013 Altima about 3 months ago and it's been in the service dept 3 times. My car vibrates terribly. They first said it just needed a computer upgrade or something and that should fix it. It didnt. I took it back and they determined it needed a new Torque Converter and that would stop the vibration. It didnt. I took it back a 3rd time and they said my back right rim was oval and replaced it with a round one and that wouldfix it. It didnt. Each time they hooked it up to their computer, contacted "Tech line" and stayed in touch with Nissans regional office for further instructions. It's still not fixed. Now nissan is telling me it's normal and that's it!? I'm not sure what to do
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By bighair2
on 02/07/14 20:11 PM (PST)

We went to the BBB and worked with an arbitrator to get our money back. That or go to your local news station was some advice I got from another reader.

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