Service Visit - 2011 Mitsubishi Outlander Sport SE Long-Term Road Test

2011 Mitsubishi Outlander Sport Long-Term Road Test

2011 Mitsubishi Outlander Sport SE: Service Visit

June 29, 2011

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Our Outlander Sport was due for regularly scheduled maintenance so we took it to Long Beach Mitsubishi Isuzu. It wasn't exactly busy there so the service advisor wrote us up almost immediately for an oil and filter change and a tire rotation. He didn't even try to upsell any extra services. We opted not to wait and returned some time later to pick it up.

When I got back to the dealership is was ready to roll. The bill was $89.63 since it takes synthetic oil at $4.35/quart. Instead of pulling the car up, like they do at most dealerships, the cashier lady handed me the key and said, "It's parked out front somewhere." I located the Outlander by clicking the remote. When I got inside there was something I didn't like. Between now and when you hit the jump can you guess what it is?

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They left the promo paper floor mat in the car with a big fat ad across it. Not only that but the paper tag was still dangling from the rearview mirror. Not a big deal. But then I had to strip them out and find a place to throw them away. Am I being too uptight?

Philip Reed, Edmunds senior consumer advice editor @ 9,627 miles

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