I bought a 2006 mini cooper hatchback automatic and have had nothing but HORRIFIC problems from the start!
Where to begin, well all of the internal accessories have either fallen off broke, or cracked within the first year, including: cup holder, visor, change cup holder lid, and cigarette lighter!! Then someone smashed into my car and nearly totaled it, Prestige mini was responsible for fixing the damage and had me drive up there three times because they could not fix it properly.
After the third time, it still was not fixed, the better business needed to get involved and still to this day, 4 years later, my car still is the most unreliable car imaginable.
Terrible customer service!