Ordered our MINI back 2004 to exact specs.. We paid MSRP but we got exactly what we wanted. The MINI was nearly perfect with Free oil changes and normal maintenance until 36K. The exception of around 29K, AC unit was replaced. Around 60K the engine mounts and bushings ($700) had to be replaced and then around 100K the oxygen sensor went out with some other parts around it. MINI refused to pay even though it was a known issue ($900 we paid) Later, Clutch 114K ($1700), 114k Cylinder #1 died on the freeway ($2700.) If you keep this car over 100K, find an independent shop, the cost is half. The dealers charges $300 for an oil change, some areas $400.
The styling, the interior, no real big rattles still at 114K miles. Car still looks new, materials inside are great and solid. Really, really, really fun to drive. And of course the gas mileage - freeway 38 average.
Stiff ride, dealership's prices are laughable ($300 for an oil change? $4,000 for a clutch replacement?) Engine reliability can greatly be improved. My perfect car is a MINI with a Japanese engine.