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Average Consumer Rating 33 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
maintanence nighrmare
By unhappyminiown on
Vehicle
2009 MINI Cooper Clubman John Cooper Works 3dr Hatchback (1.6L 4cyl Turbo 6M)
Review
The car is great to drive nad provides a lot of interior space. The sales process was easy but the car was not thoroughly reviewed regarding the complicated alert system for maintanence. The dealership uses the car system to tell the owner that maintance is needed. There is no 5000 mile oil change schedule. The problem is that a yellow light comes on for one second at start and the owner has to go through a complicated push button hold 2 seconds, scroll to another screen, hold again ....... The engines probably love this feature but it is complicated. A big yellow light tells you that the temperature is 32 but you never get a similar warning for important things such as oil level low.
Favorite Features
Fun to drive. Peppy and sporty. Great gas mileage.
Suggested Improvements
Warranty replacement issues are tight. Few certified mechanics so you may have to wait for your car to be serviced. Unusual warranty agreement between the dealership and mini usa. Delearship audited regularly and if the car has been service under warranty and the auditors diagree, the car delearship has to eat everything and the auditors begin to search more for warranty work to deny. This trickles down to you the customer. Every trick in the book will be used to refuse to cover parts under warranty. Air bag sensor bad in warranty..... water spilled on sensor. Doubt it due to its location under carpet under the shift. Turbos shot...missed an oil change $3000.....
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